The room was good, spacy enough and well equipped. The same applies to the bathroom. There was a small terrace. The hotel's restaurant is good, the food is tasty, the staff is a bit unexperienced.

The bathroom had a faint smell of drainage, I have stayed at another room in the same building and it had the same problem. The balcony is practically useless, as it has no garden chairs and a table. I recommend such are provided. The TV is voice-command operated. It is supposed to be done in English, but in fact it did not work, and of course guests should not be expected to speak oral English. The TV is almost useless in the standard meaning of "usage", it is an annoying struggle with the remote control to do even the simplest thing. The pillows are too high and too hard. The breakfast was absolutely basic. The hotel is specialized in providing festivity halls for parties and celebrations, these are very frequent, so it could be noisy and the parking spaces - occupied.

The rooms were decent and clean

Attitude of the staff. They hardly smile. You get no help from anyone to move your luggage or get things in room. You need to go yourself to the reception if you need anything. WiFi is very poor quality. Breakfast has very less option of food

Very clean, large and comfortable apartment. We enjoyed our stay there with our 3 children. Breakfast included in the price. Free parking.

Baby cot is available, but you have to pay 5€. A little far from the city center.

I definitely do NOT recommend! The service is under all criticism, and the manager of the restaurant is an arrogant and ill-mannered profiteer. I called three times to complain that the wedding organized in the hotel restaurant, the DJ's bass and microphone sounding the whole building were bothering us. We were with a small child, naturally announced in advance when making the reservation. In the neighboring building (which is also the Plaza Hotel) in the garden they had organized an outdoor birthday party, again organized by the hotel - full program - loud music, bass and DJ. No one warned us about the events in advance, otherwise we wouldn't have booked this "hotel" which has bass until 3am and is more of a disco than a place to stay. The view from the terrace is a huge construction yet to come.

Rooms were pretty comfy and staff relatively helpful.

The location : do not stay here if you have any intention of actually enjoying your time in Plovdiv. The town surpassed all expectations but this accomodation is not at all conducive to seeing this. I also got a very weird feeling walking to this accomodation, even during the day. A weird area with NOTHING around it. The property is also split into two buildings and the second has no security bar the lock to obviously get into your room. Staying here as a girl left me feeling uneasy and the group of us ended up moving accomodation mid way through our stay.

Room, breakfast, parking, helpful staff.

parking, large room

nobody clean the room for three days, there is an awful smell of the sewage in the bathroom, poor breakfast

clean and big rooms

very noisy during the night because of the parties from the ground floor. impossible to sleep!!!

The room was not enough clean. The same refers to the bathroom

It is a very good location if you come by car. There are large parking areas, and I had no parking problems. The room is clean and spacious. It's value for money. Plenty of beverage was in the fridge, which is good because nothing was around the hotel.

The elevator was broken, and someone was locked in. Since we saw that situation, we didn't use the elevator (scary. as we are with our child). The location is far away from downtown, so if you don't have a car, it is probably not convenient

Big and comfortable apartment!

Although the chicken is big, the refrigerator was really a mini bar:-(

Rooms are very clean and big.

Very clean, spacious rooms, friendly staff, good breakfast. Will return to this place on our way back.

No negative remarks.

Our room was comfortable and large.It has everything that you could be satisfied with.

Restaurant staff were not interested in customers. As a Turkish customer we are very fond of black tea but even though we said it every morning,black tea was not available at breakfast. Cheese varieties were missing and the others were not being replaced. As a result breakfast was a complete disappointment.

Comfortable rooms with good facilities

They had a party in the basement of the building until 00:30. Furthermore, the fire alarm enabled, luckily for no reason! As you can understand, we slept very little, with a headache. The staff didn't even apologize. The TV remote control was not working and they did not change it. The rooms were satisfactory, but because of the above, I can't rate it more than 1! For sure, we won't go again.

They had a party in the basement of the building until 00:30. Furthermore, the fire alarm enabled, luckily for no reason! As you can understand, we slept very little, with a headache. The staff didn't even apologize. The TV remote control was not working and they did not change it. The rooms were satisfactory, but because of the above, I can't rate it more than 1! For sure, we won't go again.