Hôtel Souani ( Al Hoceima Bay)

Is very clean and the staff is very friendly

At the property all good everything is good

Nice

Nothing

Overall very nice and plesant. Breakfast was good. Swimming was lush and staff all very friendly and helpful. Rooms clean and beds comfortable. Gardens very well kept.

There was no wifi connection in the rooms. We had to sit on the balcony to get reception and even then it was very low. The hot water in showers was not very hot. Lets say it was warm.

The staf was very friendly and helpfull. Good shower with hot water and good stream. The bed was comfortable and clean. The room was clean. I like the calm location with sound of the see from the balcony

Old hotel with much broken or dirty things they unfortunately dont fix. The balcony seperators are all broken, wich allows neighbors to look into your room and come into your balcony. Because of this, I always kept the curtains closed, so the room was always dark with no view, while i had a beautifull sea view. The carpet in the corridor of the rooms is so dirty with old sticky dirt, this is really shameful, its not cleaned and not vacuumed. Just like the rugs at the reception, so dirty. This gives a bad first impression. The curtains in the room are wrinkled; they are not ironed. This is totally not representative. The room has an old pungent smell, i needed time to get used to it. The room has no phone, so when u need the reception you need to go down. The hair dryer in the bathroom wasnt working. Dear hotel owner, give attention to your hotel and invest in fixing and improving things. Because the hotel is located in a beautiful location and calm place, it deserves an improvement. Otherwise decrease the price to its value.