Good location

The room and the facilities were dirty. Dirty spots in the elevator. Smelly bathroom. It is just not acceptable. This place has serious problems with the cleaning staff.

Perfect place, at least in this season without snow :), may be its busier if its snowy, but we wanted a rest and we got it. Good location, close to good restaurants with traditional cuisine.

The spa and the ski rental guy

Perfect!

the pool and the food was decent, except for the first evening

spider webs in the room, the extra bed for the kid was an extensible couch which was non usable because it was broken and the gym is almost non existent.

🤮😥

disgustingly dirty, the toilet smells bad, the whole bathroom is dirty, the sheets, the carpet. the pillows are very uncomfortable, the duvet is small. the staff is extremely rude! there were guests of the hotel who were aggressive towards others and under the influence of opiates. They did not call the police! I absolutely do not recommend!!! not worth the money at all

it is very dirty

pool, room, garage, food

the only two things that were good, was the room, big and spacious. (there was things that needs repairs in the room but anyways, was big enough). and second: the location. close to the centre.

First of all, so unprofessional staffs. the guy on the reception didn’t explain nothing. everything that we ask him he was unhappy to help/answer. The room was ready after 1,5hrs from the check in time. When we went in, there was no towels and bathrobes. they give us towels after 1hr and for the bathrobes we’ve ask three times, but the answer was “the cleaners will bring to you soon” so they give us the bathrobes next day (after 26hrs). The water in the pool (they said is 32 degrees) but was cold and even not 20degrees. The small kids pool the same, cold water. Everyone was waiting for the jacuzzi , but it was so small and only three people can go in. The sauna was also cold, even if you put some water on it, was not hot enough. the steam bath has bad smell (of mold ) . the heating in the corridors between the sauna and the pool was turned off, so everywhere was so cold. also the small things that was not working like (Tv in the room, hairdryer, no kettle in the room, no Even one bottle of the water). At the dinner, only water you can take. (no tea, no juice). And for the breakfast, there was a machine for the coffee but only one type of to choose. Hotel with 4stars but the quality wasn’t even for 2stars. NO WORTH FOR THE MONEY!!!! and definitely never come back, and will never recommend to anyone.

The bed was extremely comfortable and the suite nice and spacious. All together a bit outdated but the Spa area was big, quiet and had everything necessary.

The breakfast was below average and the servers were really struggling to refill. Also there was no blackout blinds on the east-facing windows that span the length of the room.

FOR THE PRICE THIS HOTEL IS AMAZING

Nothing

Less staff, most of the time they have no staff in Lobby bar and reception . The indoor pool the water and spa was too cold , maybe 20-22 ° .

Everything was perfect, bisides the guests in the hotel. They were too noisy. The staff did all they can do, but still the tourists (greek groups) were very loud. The good thing is that the hotel gave me another room for free, where I could sleep. I wold suggest to the hoterl to call the police in such occasions.

I liked everything!

Great location, good value for money, room size. Reliable internet

Sauna was not always working or it was not hot enough, very basic breakfast selection. The first evening there was no heating and the room was very cold. The room was not cleaned during our three nights stay there

Big and quite room. Private parking.

Entrance to underground parking is too tight. The room wasn't that clean: there were nut shells on the floor. There were no tea pot and slippers.

in the center

felt old and dusty

Great location and spa facilities Big rooms

Breakfast is a little basic

Great location near to the centre, hot jacuzzi, small warm pool, sauna, strong WiFi

The big pool was cold, steam room wasn't working, the area with relax heated chairs was cold. The room heating was stopped for some periods, leaving the room also chilly even during the night, and towels and swimsuit were hard to get dry. Restaurant was only open for the breakfast.