Crowne Plaza Ahmedabad City Centre by IHG

Spacious room, polite and helpful staff good buffet spread

The flush in the bathroom was leaking and the door of the shower cabin was not closing leading to leaking of water outside. We were 2 people in eth room but they gave us only one room key and did not porvide the2nd one on request.

place is exceptional. The 2 guys from reception Mehul and the other one were really prpfoessional and helpful,I Like their pool sp I went for a dive 2 hour after I checked in It was cold even the weather was so hot so it feels so refreshing that time.. the next morning I just didnt like the girl approach who is incharge in welcoming the guests in breakfast,I forgot her name,she needs rest I need to improve her way of dealing w the guest..but the manager in the restaurant, it was the other woman who approach each guest made sure we enjoyed our meal. All in all a reall 5 star stay.. kudos

Just the girl who was incharge in welcoming the guests in breakfast buffet. She needs IMPROVEMENT..if she has problems at home she better not bring it at work.5 STAR IS ALL ABOUT HOSPITALITY AND FINESSE and she better not intimidate guests weather shes alone, couple or group or whichever they come from different walks of life. Be genuinely Kind !!

staff in the restaurant

reception - the experience while check out was not good, mainly communication

Staff aren’t helpful, delays the process and forgets to do