Beautiful building and decor!

Nothing

The room and bed were very comfortable. service impeccable.

The loud music in the gin bar! couldn’t hear each other talk and what random music too! draughty - awful experience.

I booked this hotelfor celebrating my husband's birthday. I also booked the Terrace restaurant seperately. It was an amazing experience. The hotel is at the best location for Cheltenham. Very elegant amd comfortable. Parking was easy as the staff kindly sent instructions beforehand. The room was very beautiful. The staff is amazing. They kindly left very delicious macarons in our room as a gift for my husband together with a little card. How thoughtful of them!!! The food and the service in the restaurant were also great! It will remain in our memories as an unforgettable experience. We will for sure return back. Highly recommended!!!!!!!!!!

Good location

Entry

Excellent location, friendly staff

Nothing

great location, well presented hotel with friendly/helpful staff

It’s location, it’s decor, it’s facilities

Location, bars and restaurants were perfect. Loved the view from our room. The beautifully soft and large white bathrobes and towels were much appreciated. Atmosphere buzzy and super friendly. All members of staff with whom we engaged were polite, approachable, efficient and professional. Breakfast was delicious.

Minimal wardrobe and drawer space with no provision for longer items of clothing. Lamps on the bedside table were too large - took up so much space very little room for anything else. The weather was very warm - an air conditioning unit was set up in the room. It was quite a size and as the room was not large it was very noticeable and very noisy. We had to keep it on throughout the night so did not get much sleep. No mini fridge in the room which was disappointing. We really needed cold drinking water. At a cost of £300 per night breakfast should be included.