PrideInn Azure Hotel Nairobi Westlands

Loved the size of the rooms, the cleanliness but most of all the friendliness of the staff. They’re just the best and so helpful. Could NOT do enough for you.

The noise of work to the lifts and renovations to the new restaurant. Just unlucky with the timing of my stay .. once the work is complete and the new restaurants are open and the new Hugh speed lifts are installed it’ll be THE place to stay in Westlands

Facility Staff Service Cleanliness Pool

Lifts were slow Pool was freezing

Deluxe room had a seating room area! Very friendly staff!

Parking for overnight stay in basement is bad! Very dirty and dark down there…

Welcome & check in we were greeted with warm towels and welcome drink. We were seated until check in is done, I think it took about 5-8 mins. Hotel personnel explained everything and were polite. Room was tidy and ready for move in. Location is great, very safe, windows have a good view especially in the higher floors. AC worked really well. Very big and comfortable bed

Room The water didn’t work, we called the receptionist, and it was fixed within 45 -60mins to be far but the water didn’t have the cleanest smell during our entire stay, maybe because of a clog. Also they give you one key, and u need it to access the elevator to go anywhere so it doesn’t make sense to give 2 people 1 card. Escalator took so much time to come and sometimes skipped the floor even though its marked from before. There was also a staff room/storage on my floor the door was always open there was electricity cords everywhere it looked very creepy. It shouldn’t be open/should anyone see it, especially if there are kids…it could be dangerous