Hotel y Apartments Los Cisneros

The entrance is confusing. One door will probably be open with a fence (I called there) but in reality the closed door further is the entrance. I think the owners live in the first part and the hotel is the second. I was greeted by a lovely elderly couple. I helped them register me in their book (not digital, the old-fashioned way!) because the owner couldn't see. He didn't seem to know I was coming but that didn't pose a problem. NB: They don't speak English. But we understood each other with a few Spanish words and gestures. He gave me the tour, explained how the keys worked, and asked me to turn off the lights and ventilation when I will leave. The room and bathroom were clean. The ventilation worked well. There's a mango tree in the garden, so hopefully you'll get some mangoes! Be aware for allergies: there are two friendly dogs.

I would not recommend the location for a solo woman traveler. I've been harassed on the streets of the neighborhood +10 times, this is too much... The hotel is safe fortunately! With a well locked door and keys. I never managed to switch on the TV and I didn't understand what the water bin in the shower was for. The departure was very confusing. I said what time I was leaving when I arrived. The D-day, no-one was around, I rang the desk bell, but no-one came. I waited for 15 minutes and a lady came by, so I gave her the keys back.

Everything the staff, the facilities, safety, services. It was like a family environment.

We really enjoyed our stay here and would highly recommend. The staff were so friendly and helpful and the room was spotless and with a very comfy bed. We were travelling via Tica bus in the morning and was also very close. Thank you for having us 😊

The staffs are very kindly to support

There was no aircondition service even there was a air condition machine in the room. Only if I pay USD 15 more, then I can have the air-con service. :(