Clean room, good location, good breakfast

Free shuttle to the airport was included in our booking (it was written in big green letters in the middle of the booking information) but hotel refused to give us this service pretending that they have no idea about it. We had to ask about it few times and every time receptionists behaved as they don’t understand what we are talking about. Moreover some receptionists don’t speak proper English and it’s almost impossible to understand what they are trying to say. Quite strange for a hotel that accepts international tourists. Internet in the room is terribly slow although in our booking it was mentioned High speed internet. Water in the shower was rapidly changing from hot to cold and vice versa. Mattresses were so soft that it was impossible to sleep. I don’t recommend this hotel because booking information is way far from reality and it’s not possible to get a service mentioned on the site.

Бронировали 2-х местный номер с двумя кроватями. Кровати достаточно широкие, удобные. В номере умерено чисто, в туал.комнате достаточно чисто. Освещение номера хорошее. Смена полотенец каждый день. Расположение удобное. 2 мин до трамвая и 15 мин до метро. Фото соответствуют. Завтрак стандартный турецкий, если долгое проживание то однообразный. В номере было тепло декабрь месяц (отопление-кондиционер, включали ненадолго). Вайфай работал хорошо.

В бронировании было указано предоставляется халат, фактически не было. Чайных принадлежностей также не было. На простыни были черные пятна, попросила заменить-заменили. Туалетно-косметические принадлежности были только для 1 человека, на третий день проживания добавили второй комплект. Уезжали рано до завтрака, о чем мы с вечера предупредили администратора, но нам ничего не предложили из еды в дорогу.

Situata chiar langa Grand Bazar, aproape de statia de tramvai!

In camera nu am avut cana pentru incalzit apa asa cum apare in descrierea fiecarei camere.

clean, safe

breakfast may be improved a little

big clean room

one person of the staff in the morning the hot water finished so fast and only one of 3 took a hot water shower so when we came back in the afternoon i told the receptionist about that then he started screaming and complaining about me why I'm telling now i didn't like his way of treating people

Absolutely great location near Capalicarsi and other Bazaars plus Hagia Sofia and Blue Mosque are close down the street. Staff was nice, I will especially fondly remember the cook. Food was good.

Sauna wasn't working. There was a message a couple of days before we went to hotel where we were asked to pay for the second time for our stay, and then they said that was a hacker's attack, that was weird.

Staff helpful

nothing particular

Great location, friendly staff, clean rooms

Poor breakfast choices