ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

Sprawling property with well maintained gardens and lagoons . Staff is excellent from security to housekeeping to the guest services staff. Special mention to Olga who has been very helpful. Ms Nikita the manager was extremely friendly and helpful throughout our stay. Will definitely visit soon

It was clean , well maintained, private beach access and amazing pools with different heights to choose from.

Long waiting lines for breakfast buffet welcome with complimentary snacks/drink can be better Lighting at night in resort can be better

Pool

Service

Huge property with quick pvt beach access!! The gardeners have done remarkable work in maintaining the vegetation sooo well. Ours was lagoon facing room and it was amazingly beautiful.

The worst thing about hotel was one lady staff sitting at On-call reception number in the evening and night hours of 29th June,2026. On my repeated calls and request she didnt provide me with anything and when i said i ll report you only then my ordered item arrived with a delay of over 1.5 -2 hours (i just ordered tea items and a cup). Imagine u realy need a good tea instantly and u get to make it in ur room after 2 hours just cz u are not getting supply of things!!! She was soooooo slow in her response i felt like some old granny has been made to sit and take calls of guests. That was ridiculous on part of a 5 star chain like ITC. Please either warn her or remove her from that seat atleast.