I love the location, it is perfect

The huge difference in rates

The spacious rooms and kitchen facilities

Lack of availability next week

Happy with location.

Toilet was cleaned properly. Room leaked when it rained and wet my luggage/clothes. When reported to staff they simply asked if we would be staying again and said to email the hotel with complaint. I still haven’t received a reply from the hotel. Parked in loading dock as our vehicle was too tall to fit in car park but still charged same rate.

Convenience Clean. Well appointed

NA

All of the above - The whole room was like home away from home, very clean, well presented, location perfect for using buses and train interchange. Laundry facilities were excellent for longer stay

We didn't like looking out onto the roof tops of buildings with all the air conditioning units, dirty buildings etc

Pillows were really comfortable, bed was a little hard for me but still ok.

The bathroom had obviously not been cleaned recently as there was a hairpin on the floor , dust and hair in the corners and 4 pieces of either cockroach or mouse poo in the shower recess!!!!

Great spot, close to train and shops. Had a very pleasant stay. Would come again.

Nil

Location

Low sofa and chairs no good for elderly

Comfortable room equipped with all the utensils and very close to train stations. Parking available at an extra cost of 30$

Absolutely nothing...

The location and the room were great. The washing machine and dryer were amazing. Overall, the hotel is very clean.

Wish the stuff would do elaborate how to use the elevator a bit, since it wasn’t obvious for everyone. This doesn’t mean that the stuff were unfriendly or unhelpful, but some customers were standing in front of the elevator and were confuse. It also wasn’t obvious that the lobby is on floor zero.

Location, location, location!

Car park entry ramp is a little awkward.

Location

Using the lift system to get back to my car after an early checkout was tricky

Thankyou to Patrick !! You were so perceptive aware and public relations oriented ! Communicative and efficient @ Bravissimo With our best wishes Nikola and Andrew

Location is convenient, apartment is neat.

We had a two bedroom suite which was a wonderful surprise on arrival due to layout, space and location

We tried on several occasions to use the toaster and both times it set off the smoke detector.

Great location, clean facilities, staff were really nice, comfortable space

TV barely worked (did not come with Netflix etc.). Setting up chrome cast was a struggle, disconnecting often and would stream at very poor quality.

The view

very spacious, staff were very friendly and efficient

dishwasher was oily with beefy smell.

clean

terrible experience this time

the location was great

nothing

Excellent location. Friendly staff. Recognized that this wasn't my 1st stay and gave me a slight upgrade to an open balcony.

Wifi could have been faster.

Location is great, quiet room, good facilities

Perfect location, staff were lovely, polite and helpful and room was perfect. No hesitation in booking again

Very friendly staff who offer me water at reception when I am waiting for my friend at the reception. I received free color pencils and printed paper for colouring ready in the room to keep my kids occupied. Complementary wine & chocolate with nice greeting card as welcome gift. Very thoughtful and feel like home! Love the kitchenette and washing machine with dryer.

Hope cleaning can be done more frequently, rather than every 3 days only.