the location

in toilet, no hanging towel, we stayed 2 nights 3 people, hotel provided only 1 very small bottle shower gel. electric plugs in the room, some was poor socket condition

The location is great. Wifi works perfectly. The fact that the reception is not there all the time didn’t affect us because you get a direct contact with them through WhatsApp and they answer immediately.

Nothing. Just to others guests should they be more respectful while listening laud music late in the night or 6 am in the morning or chatting in front of others room doors.

The location is great if you like old town, we enjoyed so much good foods and walking street around hotel

Our airport pick up arranged by the hotel kept sending or waiting us at hotel's other branch. We had to pull luggages and walked a block instead of being dropped off/picked up right infront of the hotel

The room was very clean and was ideal for a one-night stay, right on a main street in Old Town Phuket but very silent during the night so was good.

Staff were very friendly, the room was spacious and clean, aircon was nice but it dripped a little bit onto the floor. They did our laundry for a low cost and even folded it all before giving it back. Good experience.

Leaking air con

Staffs are really friendly and helpful, prompt response for all inquiries and complaints.

I faced water clogging is issue in my room toilet, this is a bad experience. But hotel staff give immediate solution to replace a new room to us.

Nice comfortable and clean room. All you need for short stay. Fay was very friendly and helpful. Even organized our taxi to the ferry for day of departure.

location and extreme helpful staff

Nothing

I was only supposed to spend one night here as I was booked into the Memory at On On for the following 4 nights, however the night after I arrived in Phuket, there were floods in the old town. Chino Town were very kind as they initially gave me a late check out when the water levels were still rising and then allowed me to stay another night when it became obvious the flood was staying till the evening. In the end, my original hotel was flooded and could not house me so Chino town came to my rescue and I could stay for my entire Phuket trip there. The Staff were lovely, the place clean. daily deliveries of water and room servicing if you need it. The hotel is next door to a cafe and another door away from a burger place (useful when the floods were high) - it’s super quiet with good aircon and decent WiFi.

Not a dislike but something to note: The hotel has no reception - instead the front of the hotel is a Japanese ice cream shop. The information about what to do it not sent to you but the staff in the shop will usually help you get hold of the hotel owner and she will be there in a few minutes to check you in.

It was very clean. The service provider and owner was very hospitable.

price very cheap, easy check in and leaving

no fridge

Really well located, close to the Sunday market and a lot of cafes, Staff nice and helpful. Spacious room, clean and cheap price. Quite area, couldn’t hear anything from the outside.

The flush did not work.

Location

The room was right in the main hall, the little window was communique to the main hall( so no chances to leave the window open for ventilation). The room smells damp, the plugs for charge electronic device was almost falling the wall and only 1 behind the bed. Not fridge,and literally u feel every person walk in going to your room as the room door is a joke, and the bed was super sponge.. I guess the price is because the localisation.

Great location in Phuket town with lots of boutiques and quant cafes

the best of the location if you want to stay in Phuket town. everything is within walking distance.

if you drive, it’s a bit difficult to find a parking lot but the hotel staffs will help you upon arrival. also the sewage of the shower room in Room 7 can be a bit smelly but you will get used to it.

Good location in the middle of old town phuket. Quiet also. you get free instant-coffe. Cleaning/room service daily, wifi, AC

No reception, sewer-like smell in the room coming from the bathroom. Painful beds. Beach is far away,