Palácio SantAnna

Crisp white cotton bedding and towels! Lovely full length window and railing, nice ambience inside, use of kitchen and dining facilities welcomed

The location was a bit out of the way.

The location was excellent and super central, with all of the main districts within walking distance. The room was spacious, clean, and comfortable, and the staff were always quick to respond to any requests. The building felt safe and the street itself was quiet, which made it easy to relax after busy days exploring the city. Overall, it was super good value for money, especially considering the location and size of the rooms.

The accommodation was located near some areas that felt a little unsafe at night, but we just got cheap Ubers back in the evenings and never had any issues. The showers weren’t always perfectly clean, although that was mostly down to other guests using them throughout the day. You could occasionally hear people walking or talking in the common area at night, but with earplugs it wasn’t a problem.

We loved the view and the balcony in the room. The room was bright, lovely, and very comfortable. The washrooms were good, and the showers were comfortable as well.

The kitchen could have been better equipped with more utensils and cooking supplies, as well as additional food storage space besides the fridge.

Location and design of the facility. Fridge. Laundry machine.

Not clean in the property. The walls and doors are thin so I could hear everything (including waking up 3 times because one guy was puking all night + I was waking up at 8 with my neighbors because I could hear them waking up). Toilet door has same design as regular rooms → i got unexpected visitor in my room in the night because of that. Also doors are not safe at all, so if somebody wanted to get in → they could with additional force. Also, for some reason in the laundry area there is a bleach, but not the laundry detergent powder or gel. Also, the entrance door is smashing all the time -- there is no stopper, so you again can wake up in the night. Also in my deluxe room the lamp was brocken, and the floor was dusty / dirty + I stayed 4 nights, but no one emptied my trash bin...