Beautiful family run, traditional stay. Picked us up from train and dropped us to monkey park and then back to station when time to leave. Traditional dinner provided was an Exceptional experience and great value for money.

Nothing

Den lokale onsen & udsigten var fantastisk. Personalet var venlige & imødekommende.

friendly helpful staff with a convenient shuttle bus. loved the outside onsen!

Spacious rooms. Wonderful kind helpful staff. Beautiful location, great onsen, unique style wood features of the room. Loved the kimonos provided.

Hottest onsen I have been in! Was ok for me but some of my companions struggled.

This hotel is amazing!! The owners are so lovely and kind - they picked us up from the bus stop and also dropped us in the town after we’d checked out. The traditional dinner was UNREAL - could not recommend more highly! Gorgeous traditional rooms! Loved our stay!

Nothing

They gave us a ride to the snow monkey park and train station. The staff were very friendly and helpful.

Beautiful view relaxing atmosphere Quiet Close to the snow monkeys n they have free shuttle to there

Great hotel to stay

Great Onsen and excellent value for money. Cafe serves the best burgers.

Futon and pillows were a bit uncomfortable for us Australian travellers.

Onsen

Not sure

The location was quite nice for a 1-2 day stay. Walking distance to the monkey park( if you are ready to walk 2.5 km, but during winter it’s a nice walk) The onsen town is quite atmospheric as well. The onsen inside the hotel was great. It can get a little bit too hot, but the open air one usually has a nice temperature( during winter at least) The rooms are spacious, really warm, authentic and clean.

The location is nice if you want to visit the monkey park and go for some skiing at Shiga Kogen. But other than that, there is not a lot to do. If you are looking for a relaxing stay it’s really nice, but if you want to explore it might be a bit boring. The place is also quite remote so the trip to central Nagano city will set you back 1300 yen one way. Which adds up a lot when you travel with a family. The nearest combini is also 15 minutes away by foot and the food options in the hotel itself were quite limited and frankly a little bit too expensive. There is no private onsen, but it wasn’t a problem for us since there were not a lot of people bathing at one time, so it felt almost private.

Family run traditional Japanese hotel with tatami rooms and futons for bedding. The hosts were very helpful even with their limited English and made our stay very comfortable.

The hotel is not new and updated, conveniences like usb charging is not available.

The open air bath was very nice. The dinner was also very delicious and they accommodated my allergy very well. The room was large and comfortable as well.

The individual room bathroom didn’t provide shampoo or conditioner and the heaters in the rooms only had one heat setting so it got very hot when it was on.

It was cool to see a traditional style Japanese room. The city was quite nice, and the staff were very friendly and thorough in the welcome and induction.

I booked this hotel specifically because I wanted to visit the 9 public onsens. I emailed around and this hotel said I could if I stayed here. When I arrived they told me I had to walk 30 minutes to a shop to get the key that would give me access, and that it closed at 9pm. I went there at 6 and the store was closed. I went back to the hotel, and the in-house onsen was very disappointing. A lady mentioned that only hotels within shibu can visit and this hotel is not. I had previously booked a cheaper hotel with a better in-house onsen outside the shibu area, but changed the booking specific for the 9 onsens. I wouldn’t book here again as there are cheaper better places.

Incredible! The best onsen in the area - it faces the mountains and sunset and stars at night. Steaming hot. Van ride to and from the station - arranged a ride to the monkey park and an excellent breakfast. I’ll absolutely be coming back - thanks!!

Son côté grand hôtel d’une autre époque. Son très grand Onsen avec vue panoramique sur la vallée. Petit déjeuner japonais servi en buffet. Extra.

Rien

The room was larger than we had expected and the views we had were spectacular. The staff were very friendly and attentive. The dinner we ordered from the hotel was excellent. I used the bath facilities and, again, was wowed by the view from the outdoor bath. We would absolutely love to stay here again.

部屋の案内が口の説明だけでなくしっかりと部屋まで足を運んでくれたのでそれが嬉しかったです。 また、私たちの求めるものに快く対応してくださったので非常に満足できました。

部屋にドライヤーがないのが少し残念でした。

スタッフの方達がとても親切で明るく、親戚の家に遊びに来たような雰囲気でした。 気温の低い時に行ったので、露天風呂にずっと入っていてものぼせることなく、とても気持ちよかったです。

建物が古いので、建物全体に少し染み付いたニオイがある気がしました。

Personeel was bijzonder gastvrij! Verder heerlijk traditioneel Japans hotel! Enorm service gericht, of het ging om een shuttle service of tijdens verblijf, dit personeel is uniek!

Room included breakfast and we paid extra for the evening meal, they were able to provide meals for 2 vegetarians and 1 Vegan means on both days. they did an exceptional job accommodating our dietary needs.

great views from the room, room was a good size,

This was such a quirky hotel. We were picked up by shuttle from the station. We did the dinner, bed and breakfast option. It was such a great experience. Dinner was served in a banquet room for us. 4 of our group didn't eat fish and so they adapted the menu. We also got dropped to the monkey park and they showed how to get back by bus. Loved the hot springs and beauty products. Mountain views from our room Futons on the floor. Great fun

Wonderful location with panoramic views. Everything you expect in a Ryokan at this price. Excellent food and the staff went out of their way to be as helpful as possible, including transfers from the station.

Proximity to snow monkey park. Friendly staff.

Outdated. Need to pass a bridge and walk 15 min to in the dark get to town - not really convenient at night.

Basic and good

Fridge full of beer

Good parking possibilities, good value for money.

Everything is a bit older in this building.

Friendly staff, they offered to take us to Snow Monkey Park with hotel shuttle bus. Nice view on the mountains from the outdoor onsen, great experience.

A little far off the village, but it is a nice walk next to the river

Spacious room, very friendly staff, great breakfast (can't comment about the dinner, we had dinner elsewhere), and I loved that the pool in the onsen was really hot.

Very nice staff. They will make the stay as comftable as possible for you.

Close to the monkey park, quiet location, very friendly staff.

A bit outdated with a very small bathroom.

staff are very friendly and helpful. room is comfortable and clean.