we went for half board for 7 nights. the chef tried hard not to repeat the food at dinner. dinner was nice and there was always a lot of food.

The dinner was great.

Onsen is very good and large but water temperature bit too hot. can turn on cold water to cool down view is great from Onsen and room over the village and mountain. room size is quite large. hotel common room is nice with table tennis

water dripping noise in front of my room is bit annoying

the room was clean and futons was really comfortable.

they hava a good view

bath was out of order, we had to take freezing cold shower in this winter wonderland for 3 days. not very neat, I’m allergic to house dust and I got allergic symptoms while my staying. staffs called to ask about breakfast in the morning and that calls made is wake up. staffs need to have a system sharing customer’s request, so customers do not need to say the same thing over and over.

The traditional Japanese breakfast was amazing! The location was great and walking distance to many restaurants. We also had a rental car, and appreciate the parking. The Japanese style room was large enough for 5 people. We really enjoyed the Japanese baths too!

After check in, the front desk frequently didn't have a person available to ask questions and since many restaurants were closed it would have been helpful.

location and food. front desk was also very accommodating

none

Great location. The receptionist there is helpful and friendly.

A bit noisy if you get a room on the street.

The view from the room was incredible! The hotel’s onsen was large, with its own excellent view- fantastic after a long day on the mountain. The breakfast set was also so wonderful, and the staff was accommodating.

Great location, helpful staff! Let us check in (4) hours ahead of original time. Also served breakfast every morning.

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Staff were friendly, professional and very helpful. (Special thanks to Lena!) Good location, only 5 minutes walk from Nozawa Chuo bus terminal, about 10 mintues walk to the Yu-road. I was in a 2nd floor room, lots of space for ski gear and even a coffee maker.

Nice hotel with bigger rooms than usual in Japan, staff was very helpful. The hotel lives up to its name, you have a great view over Nozawa Onsen from the upper floors. Be aware it’s a bit of a walk to the ski slopes. The breakfast was good, but it’s a Japanese set. Your western options are limited to some cereals, so you better like some fish in the morning. I’d stay again.

The room was recently renovated, clean, spaceous and very nice to stay in after a cold day in the slopes.

The public bath needs some renovation (some of the showers doesn't work, and the water was very weak in the others).

Staff and onsen.

The staff is very helpful and friendly.

The futon did not come with a mattress. I cannot recommend this location for someone with a sensitive back. I would double check directly with the hotel first if the bed is different from our experience.