Dinner was exceptional. Fresh sashimi and a wide variety of dishes presented in artistic form were the most delicious we have ever had. Be sure to bring a lot of appetite because the portion is big.

The carpet on the guest room floors was stained and could be replaced.

Very clean older building in Kesennuma. There's a lot of reasons I'd give the hotel a break because it's a rural hotel in Kesennuma. The lobby is lower than ground level because of the debris brought in by the Tohoku Earthquake tsunami and Kesennuma appears to be trying hard to get back to their new normal. It's an older building that could use some renewal. Breakfast was off-site because they don't have enough seating in the building. I checked in too late to get an early slot that I needed because of trains. The off-site breakfast was wonderful, though. The fish I had in the area was some of the best I've had.

This hotel is located in an industrial area near the fish market, but about 15 minutes walk from "downtown". There's nothing much nearby that I saw but I didn't do that much exploring. It's also a bit of a walk from the BRT stop.

Elegant decor, excellent facilities, tasty breakfast, friendly and competent staff. We'll certainly choose this hotel again when staying in this area.

Loved the bath and especially the private outside bath you could reserve! The town was wonderful and the staff was very accommodating, helped me schedule a taxi twice and were easy to understand. SO close to Umi Ichi, wish I had had more time to checkout a few of the local little restaurants in the area.

Ooof, it's time to change out that hallway carpet. I believe I stayed on 4F and it was incredible how dirty and stained it was. I understand the hotel survived through the 2011 disaster, but the rooms/front are fairly maintained - time to make the hallway match. Also - there wasn't an outlet to charge my phone quite near the bed. Not a big deal but a bit disappointing.

Modern hotel, convenient for business travel or one night stay. Public bath is good.

You have to pay extra for the rotenburo. The view is not great because of the location.

Good hotel and facilities for our short stay, friendly and helpful staff.

Was located in the port/industry area so a little out of town and away from the restaurants.

Roof over my head. Good room size.

Halls dirty. Staff did not know a word in english. Location is in the heart of the port.