We came in late, automated key fetching worked great and room was well prepared, same for early checkout. No direct contact to staff needed. Luckily there was also a free parking spot on the street around the corner.

Clean, good taste in the decoration

I didnt like the location (far from downtown), but its a good neighborhood.

Nice and calm nebourhood, it was easy to find a parking spot infromt of the hotel. All the instructions was exact and easy to follow. The property was clean and the stuff was nice.

No airconditioning, it was a little bit hot, but we open the window and problem was solved.

Although we arrived quite early (wrt the regular check in time), they allowed us to register without making us wait.

Price and cleanliness

Far from Hamburg‘s city center

Good communication, Fast Check In-Out, Clean environment

It would be really if you could change the pillows. Unfortunately they were extremely uncomfortable.

The staff were very friendly and spoke good English. The room was also very comfortable which was great.

The WiFi wasn't too good. It kept cutting out in the room and seemed to only work in the reception area. Also the WiFi was for mobile phones only.

If you can't guarantee a parking lot, do not promise to give one. Or just delete the option in the description. I booked the hotel based on the free private parking lot, 22:00 at night i arrived and find out i have to find a parking in the street (10min walking) and walk back with 2 luggages. As i called the landlord and told that your parking is full and i don't have a place , the answer was : find one in the street, bye.

cute and cozy

great value for money

no disposable slippers

The hotel was nice, in a calm neighborhood, a bit far from the city center. I got "Dubai" room. It was warm, with big windows and soft bed. If you want to stay near Wilhelmsburg or Vettel area, it's totally recommended!

The heating towel rack and the hair dryer in the WC hadn't been cleaned and were full of dust. Also the stuff wasn't very fluent in English so the communication wasn't always good.

Cleanliness and free parking possibilities

Could not warm water as there was no Water kettle

The location is very convenient, just a couple of bus stops to get to the nearest S-Bahn station and then to the port or to the centre of town. Clean modern room, very warm, the staff is friendly. There is small but private parking next door, right over the corner. Basically, there is absolutely everything you need to for a short-term trip into the city.

I did not find any drawbacks.

Very clean,

Parking problem on the streets, very hard to find my room.

All

It has been a little bit cold in the bathroom for november month...

Very nice staff, helpful and friendly, especially Mr. Mohamed.

nothing fancy but does the job. available parking in the street and a few spot behind the property. there is a great Turkish cafe for breakfast nearby! Lavender Cafe

toooooo noisy. we could hear the neighbors…. also the heating was making Sounds. some of the furniture needs updating.

Curtains where partly broken, shower as well. Floor was loud, so you could here every one.