Suncoast Hotel & Towers
A proposito di questa hotel
Situato in Durban, questo delizioso hotel a 57 € per notte è un fantastico opzione per il tuo prossimovacanza. Suncoast Hotel and Towers is located above the Suncoast Casino and Entertainment World, on Durban’s Golden Mile. It features an outdoor pool and the Suncoast Spa. It is a 5-minute walk to the beach.
Servizi
Piscina
Aria condizionata
Internet/Wi-Fi
È consentito fumare
Parcheggio
Lavanderia
Balcone/patio
Vasca idromassaggio/spa
Accesso con sedia a rotelle
Fronte spiaggia/lungomare
Palestra/centro fitness
Giardino
Adatto alle famiglie
Mappa di Durban
Recensioni
4.1/5.0
Eccellente(1.331 recensioni)
100% di recensioni verificate
8.0
Comfort of my bed
The smoking room the smell was unbearable but the staff werr amazing they brought an Air Freshener for me
10.0
The staff friendliness.
Nothing.
7.0
Ok - I was checking it out for the first time
Can’t explain in words
1.0
I only liked the Area only , Rooms are terrible
They don’t come and fetch the dishes after you have ate,
10.0
The room was very clean and the view from the room was excellent .
Nothing
10.0
Views and the Beauty Spa
But pricy for 1 night
8.0
The Sun Coast entertainment area is linked to the hotel via a passage. Very safe and comfortable.
The shower head in room 119 sprayed out by the side of the main shower pipe.
10.0
Great venue with amazing service
Nothing
9.0
Cleaniness of the room
10.0
Everything
1.0
The cleanliness & facilities are outstanding.
The staff are unhelpful & unfriendly.
From the time i checked in, one of the staff members began scolding for not standing in line.
The staff members name is Justice.
I then got further embarrassed because i did not bring proof of payment, apparently there was a technical issue between Suncost & bookings.com, where my payment of R4400 on the 25.02.2023 (approx) was not received by Suncoast.
I was then scolded again for raising my voice, because Justice was completely ignoring me when i tried to ask which confirmation he needed... i tried asking 4 times.
I was then told by an Employee that he did not want to serve me.
It was embarrassing & unnecessary.
Thandiwe helped me check in & allowed me to email her the proof later that afternoon.
Till today, i have not received feedback or an apology from Suncoast.
Maybe, Justice owns Suncoast & he has a right to treat guests like this, i am not sure. But, in terms of service_ it was very very bad.
The waiters in the restaurant also are far to busy to assist. I think they are over pressurised by breakfast, lunch & supper. So much so that i had to wait for my drinks 3x and take it outside to my kids.
The staff have 0 interpersonal skills. Unhelpful and they rarely smile or offer help.
The staff that help with bags.... stand and watch, and chat amongst each other. On check in and check out_ i had to plead for help.
I am a single Mom, with to kids and a business women. I have been to many hotels around the globe.
Even though Suncoast is beautiful and such a lovely atmosphere, the staff spoil the ambience!!!
My kids and i did not feel welcomed.
8.0
had to run showers for 25 min before we got hot water. wastage of water
8.0
Breakfast was good.
Carpets are old and dirty
10.0
Comfortable accommodation. Enjoyed the meals at jeera restaurant. The slice of cake in my room as it was my birthday was so warming and felt so good.
There was some confusion wrt to payment as payment for one room was complete but not reflected on their system. I had to present my card for payment for the second room and there was a problem when a possible third payment was about to go through. Fortunately they were able to resolve with booking.com.Didnt have this issue before.
7.0
The breakfast was good, with a good choice of food and friendly staff. The hotels 'location is very good, near the major highways, going North and South.
The WIFI was interrupted periodically on Thursday evening.
7.0
terribly loud music in the reception and breakfast restaurant, very annoying!
6.0
Good breakfast, easy access to the casino and to the food courts
kids running up and down the corridors early hours of the morning screaming and shouting and also inconsiderate adults making noise in the early hours of the morning
10.0
clean and the food’s good
nothing
9.0
Good stay, the place is beautiful with a very beautiful family suite
Limited breakfast options. Their dinning area is really smal
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Durban?
Il prezzo medio per un affitto a Durban è 57 € per notte. Questo affitto è 0 € sopra la media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Suncoast Hotel & Towers. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Suncoast Hotel & Towers è disponibile una piscina. Buona nuotata!
Suncoast Hotel & Towers accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Suncoast Hotel & Towers?
Abbiamo trovato 13 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, internet/wi-fi, è consentito fumare e parcheggio.