Perfect in all ways

No Nespresso machine First world problem !

Breakfast was good with a good selection and sitting outdoors is an early morning treat. The three pools allow for a non-crowded atmosphere. The room was large and very comfortable bed. Still a good hotel.

Would have been nice to have been offered an option of tea to drink for breakfast. The new modern pool loungers were great although people would book them every morning with a towel and then not show up until midday to use them, which was very frustrating. Soem work was done on te room below us very earaly one morning, which was unaceptably loud.

I booked with you as breakfast included but the booking defaulted to no breakfast. This has happened with you before. The smell of urine as you enter the hotel comes from the toilet in reception. The reception manager was not interested as I booked with you. The smell of cooked meat starts from 6 am and permeates through reception and rooms throughout the day. Cockroaches roam through the place and insects were removed from beds. The South East Asian staff were excellent and freindly but none of the maltese staff were approachable. Only one pool towels was allowed and was exchanged with towel card. Food was bland and tasteless - even the burgers were of cheap quality and the ice chunk-containing ice cream bore no relationship to suggested flavour. Certainly poor value for money for a "4*" hotel.

Comfortable beds and good showers. Otherwise nothing to be proud of.

Facilities, staff, breakfast, everything was excellent

Nothing

There are more than one pool and one better than the other one! I loved being able to get out of my room and literally be right at the pool!

There wasn't anything I didn't like.

everything

Beautiful Grand building, classic , traditional comfortable

Nothing

Greenery and open spaces

Property was ok

The swimming pools are excellent. Breakfast was a good combination of local and international cuisine.

Fabulously friendly staff. Spotlessly clean. Wonderful location

Would have been nice to have more water available given that tap water is not drinkable. Expensive to buy water at Euro 5.50 per litre.

Quiet and relaxing

Not clean in the public areas

Beautiful hotel in an excellent location. Service was exceptional from all staff from reception to the restaurants. Very very clean. Cleaning staff are very friendly and thorough. The manager is regularly around and accessible asking how things are at breakfast which is a nice touch. Breakfast excellent. Hotel itself, rooms and pools all excellent. Cannot fault. Would definitely stay again.

Nothing.

When we arrived on a Monday they told us that children can stay in the pool till 5pm. But when we went to the indoor pool it was till 3pm. And no one arranged to stay more! Can you imagine the kids age 2 and 4 to tell when we have to leave? As we went around 1pm so obviously they had only 2hrs

From arrival to departure all was fantastic, I would suggest the Bistro should have a slightly more complete menu as should the Gazebo pool house . was a little too basic.. however Service, and hotel were exceptional

Just would like see more food options... other then that all was perfect, would have been great if there was a more Summer / seafood options

Excellent breakfast, indoor pools, front desk staff, room with balcony

Bad smell from the bathroom when we checked in our room.

loved the quiet, tranquil location.

outside pool was unheated.

The room was very spacious. The bathroom had both a shower and a bathtub. The view outside was at the pool. Breakfast was very delicious. The crew was nice and helpful. We had a wide range of facilities to choose from. Jacuzzi, 5 swimming pools, saunas, tennis court, bar and more.