Loved that everyone was so friendly and always offered to go above and beyond. The bed and pillows were also super comfy!

There was no mattress protector or fitted sheet so it kept completely coming off. Also had a double bed doona/duvet on a king sized bed. The fridge froze all of our things even when we turned the temperature to the warmest. Lots of ants everywhere, online food ordering app never worked and when we called to order over the phone they just said to order on the app even though we told them that it wasn't working. All crockery was also not clean at all so I had to scrub it all before using anything.

Spacious and well equipped apartment surrounded by nice gardens. The Oak has a big pool and good restaurant and bar. Very friendly staff.

Nothing

all facilities on the property was excellent

the property was awesome, my only thing I though there wasn’t any table or bench space in the room and it’s a necessity for travellers, everything else was outstanding including the staff

The large room sizes along with the kitchen spacious bathroom and equipped with a washing machine and dryer as well as cold air-conditioning and two Tvs and many channels.

door card errors requiring two resets and lack of room service after requesting restocking of toilet paper

Fantastic location. Breafkast was well prepared.

Bed was super soft, staff were amazing and the all around place was a great place to stay.

Great room and the pool was excellent

The price of drinks and the short opening hours at the pool bar.

It's all about the pool side. And location to city centre was good.

Construction happening that wasn't advertised when booking. Food options on-site were pretty ordinary. Bar closed 830pm - way too early.

clean and comfortable rooms. Clean resort.

disappointed that the bar was only open one night and closed at 8.30. and pool bar closed at 5 so had to go into town to eat and drink. for the price of $680 for two nights would of like to know about this before booking with them.

The pool was what attracted us to the property as it had a nice set out with a swim up bar.

The cleanliness of the rooms weren’t great. our bathroom was mouldy with a shower that had the previous person’s hair on the walls and drain. The iron had something melted onto it which ruined the top that was ironed. It was then replaced with another iron that also left more marks (not burn marks). The pool didn’t have much atmosphere once the music was turned off and the swim up bar closed way too early.

Lots of space in the apartment and very comfortable bed! Staff were nice and pool looked lovely even though we didn't get to use it (we were late arriving)

Location is a bit out of the town but they do offer a free shuttle, you just may not be walking!

The pools was wonderful with dufferent zones and bar. Icecreams and pizza for children. Wonderful selection for breakfast. Freindly helpful staff. Nice comfortable,light,clean rooms.