Location is perfect. Attached mall is older but still hosts lots of high end stores and decent restaurants

Rooms slightly dated. Breakfast selection limited and garden cafe has relatively small seating capacity. Given the significant increase of Mainland Chinese guests and far fewer Western business travellers, staff seems to have changed accordingly. Service levels have in my view dropped below normal Conrad Hotel standards . Language barriers, friendliness, attention to details…etc

The location is excellent. Will definitely come back and stay

Nothing

Great location, great lobby with live music. Great breakfast, even though it was a little too crowded. Great view. Very friendly and helpful staff apart from the tallest lady at the reception.

Rooms are getting old. There are no plugs around the bed. This is our second time in this hotel in the last year and every time there are problems with the same staff member at the reception. It almost seems that she was sent to Conrad by the competitors, she seems alien in this great hotel. Unfortunately this tallest lady at reception had no badge.

Location - if you like high end malls, you can't go wrong with this location. Pacific Place is right beneath the Conrad. As well as the MTR station that serves all 4 lines. Room - comfortable, adequately sized, beautiful Peak View if you got that room. Breakfast - good enough selections - but I was spoiled at the Conrad Macao for breakfast. Bathroom - very good Byredo toiletries.

Bathroom - cleaning of the toilet area could be better. Grouting of shower area needs a change.

However, thread bare carpet in the room by the door and a shower that didn’t drain left me very disappointed. I had to wait 5-10 minutes for it to drain before I could finish showering whilst standing in murky water.

Zimmer war einfach modrig. Das entsprach einfach nicht den Vorstellungen und Erwartungen eines Conrads, selbst nach Reklamation des ersten Zimmers. Das zweite war nur unwesentlich besser. Was uns letztlich dazu bewogen hat auch die Restaurants im Haus nicht auszuprobieren. Wir waren in Conrads die entsprechend Ihrem guten Ruf waren, wie das neue Conrad in Las Vegas.

Conrad has the best location, because it is connected to the Pacific Place mall. We had access to the executive floor which was really helpful since we were traveling with a toddler. My husband and I would work or eat at the lounge while our toddler slept.

Nothing.

Location was execellent, room was very spacious and comfortable. Staff were courteous and friendly.