Szőnyi Garden Hotel Pest

I like the cleanliness and the staff are service minded.

The breakfast was good, and the restaurant was nice.

The room did not meet 3-star hotel standards: old furniture, cobwebs, and no hand soap in the bathroom.

The feeling was comfortable and peaceful. •The room was clean and fresh. •Our request (to have an isolated room) was fulfilled. •The garden looked amazing. •The breakfast was decent. •The staff was friendly and communicative.

The breakfast could be improved. It is catalogued as fabulous. It was neither plenty or sophisticated. It was basic.

The hotel is very nice and is a good value for money. It has its own inner court parking place, cozy kids playground, reception and a restaurant, which is super handy if you just want to stay in. There was nothing broken and everything worked. Planes are flying directly above the roof, but with windows closed we could sleep absolutely fine.

Directly after check-in (20:00) we complained that our matresses have dried blood stains, sweat stains, urine stains (in children's room) and human hair all over! The night clerk gave us extra sheets to put over them and promised that it will be taken care of in the morning. The bad part is that they never took care of it, did not acknowledge it, did not offer any discount and did not even say sorry. Only after we paid the full price and checked out did the clerk (different one) say they were sorry. If they used a topper which they regularly washed / swapped something like this would not happen. And it should not.