location and property design

need better maintenance since old structure

The pool and Sunset restaurant

Smells in the room

Service

Old building, Old Room and breakfast does not good.

beautiful location, large grounds and amazing ocean infinity pool. The villas are beautiful and there were not many guests so staff were extremely attentive and helpful. We enjoyed the complementary buggy service that drove us to a delicious buffet breakfast each morning

the property is under repair, so there is some maintenance work ongoing but has huge potential when the repairs are complete

I have stayed at this hotel several times. Despite needing a facelift, it retains some mid century charm and has beautiful gardens and a lovely beach for a city hotel. It is also a great place to overnight if taking a ferry to Koh Rong since it is so close to the port departure area. The staff are very good and helpful, and the food is good, but not great. The air conditioning in the room worked very well and the infinity pool is nice.

The lighting near my bed was inadequate for reading. The rooms need to be modernized (more electrical outlets for example) and overall they are looking a little run down. It would be easy and inexpensive to put the numerous lovely historical photos of the property and its distinguised visitors into new and more protective frames under glass that helps prevent fading by the sun. Right now they look cheap and uncared for, which is a shame, given the interesting and important history. When we entered our rooms, (with two staff members who helped us with our bags) there was an old room service tray on the floor in front of my room door, and by the next day it had not been picked up. In fact, I took it down myself and gave it to the kitchen.

the location and the surrounding atmosphere

the bathroom and the aircond, spending a 470$ for a poor air conditioner room

Overall, the hotel is very interesting, the staff is great, everything else is like everywhere in Cambodia, decent cleanliness, breakfast is great, the hotel restaurant is good. Beaches and pools flawless. overall, we were satisfied, the architecture of the hotel is very interesting, but it has lost its luster since it opened, but this hotel can still be recommended..

Staff were nice except the staff member that stole money from my locked safe in my room.

Location far from everywhere. Hotel very old and faded. Money was definately stolen from my room. Some of the advertised features of hotel not going.Shuttle to town for example. Very disappointing.

location is exceptional. especially the pool area and the walk to the beach and the restaurant on the beach.

needs major renovation. infrastructure is crumbling.

historical hotel, beautiful location and private beach

Old facilities - bath water is yellow!

good location

chewing gum stuck to one of the pillows and mirror in bathroom was dirty

ocean pool, restaurant area and room views are amazing

Its not our 1st visit so the Infinity Pool continues to be amazing - though lacking post-COVID menu and service. In general the facilities have deteriated during 2y of COVID and there needs to be a general refresh and repair - especially the pool table.

The ocean pool was awesome！

Good breakfast. Nice location. Friendly housekeeping staff.

Poor service. Hard bed. No pool bar operating. No food/beverage service at the pools. Gym was closed. No TV signal. Poor maintenance.

Great location

The price should be lowered.