Firenze32

Very clean and cozy room close to the train station. Since we were only there for a night to fly out and arrived via train, the location was very convenient and room felt very secure.

The neighbourhood was pretty rough and although we are both seasoned solo travellers, neither of us felt comfortable walking around. The videos for check in were a bit confusing and hard to read the lockbox numbers. But host was very helpful and responsive.

Vicino alla stazione, ma ad uscire la sera si deve stare attenti

La posizione era perfetta, la signora che faceva le pulizie straordinaria, molto gentile e la stanza pulitissima.

Ci sono diverse cose che secondo noi sono molto da migliorare,iniziando dal portone di fuori che non si apriva bene, poi il bagno che tra la doccia e il rubinetto sarebbero da cambiare.

Air conditioning really good, new and working, fun decorations, esthetically looked pretty good, bed was comfortable. Contact person was very nice, let us check in earlier and always answered when we needed something.

The elevator was really old, you were scared to step inside it because of its sounds and movements. Not always working. The bathroom could use better cleaning, especially the toilet brush, that looked horrible. Now onto the staff, the cleaning lady was super annoying. Came at 7 for cleaning for the other rooms and made so so much noise, tried entering our room 3 times, then moved on to sit and watch reels on full volume for a whole hour. Check out was at 10 but she decided to knock on our door multiple times, at one point we got out to tell her to leave us alone, we know the check out time and we'll be out. Not to add that the walls seem paper thin. You can hear everything from the hall and the other rooms, it was very hard to fall asleep at night.