I am a recovering Leukemia patient at the James in Columbus, OH. We go there every 2 weeks for infusions. When the appointments are early morning, we head down the night before, just to avoid the stress and to make sure we get some sleep. This was our first time staying in Marysville, we will be back. Just wish there was a way to get the room a little cheaper, renting a room every 2 weeks gets expensive. We tried Extended Stay in Columbus, definitely not the place to stay if you are trying to rest. Thank you for keeping a very nice hotel where my wife and I feel good staying the night.

The only thing, and it is minor, is the pillows. Not the best I have used in a hotel, but we did sleep.

From check in to check out was perfect

Nothing

Location is excellent. Convenient shopping, restaurants, pharmacies and medical facilities including Urgent Care. Staff were friendly and helpful. Michelle really made me feel welcome and important. She thanked me several times for choosing this location several times during the week I was here.

The new policy on room cleaning. I left towels outside of my room to be replaced with clean towels and none arrived. I then asked at the desk and was told I needed to order them. This was not clear in their documentation in my room.

Close to a family function

Bananas were always great

Good hot and fresh breakfast

Only 1 elevator

Breakfast was amazing and location was convenient and close to everything.

Staff was friendly

The pool was cold. The room above us was making noise(running, stomping) until 1am and then it started again at 630am. I had a 6 year old I was trying to get to sleep. They were loud all 3 nights we were there. Took them awhile to get our trash and dirty towels.