Amazing family hotel with outstanding service and food

It was clean. If you have a child its nice, because he can have lunch. But the food is like soop, spagetti bolonese, and fryes chicken.

So many stairs to the beach. We visited hotel with one year old who is still it stroller, so we had to carry it around. They dont have that many healthy food choice for babies/small children. They have kids playroom, but our 1year old got rotavirus there. So maybe be careful.

Top location, the best food, every day a lot of different food to choose from for breakfast and dinner, the staff were all very friendly and nice, we are definitely coming back soon :-)

Elevators could be little bigger

Excellent location, excellent food. Good facilities for kids. Very friendly and pleasant staff. Nice massage in Aurora Spa. Very nice surroundings for walk or cycling.

Small rooms. When used with additional bed for a child, no space for anything else. Child bed was poor quality and not good fit for small children. Room size is enough for a couple. Kids swimming pool in Aurora. My child got a rush immediately after going in. He never had any reaction to sea water or chlorine, so I suspect it might not be clean or it had too much of something.

breakfast and dinner very good, lots of food,

Everything was excellent.

Food poisoning on the first evening. Stayed in the room for 2 days after that. My wife and our son has digestive issues as well. Food was mostly average in quality and variety. Cleaning staff great. Food buffet staff mostly incompetent and not very service oriented. 1 small beach, limited sun beds… 900 ppl in the hotel. 80 sun beds. A Joke. Great surrounding area, but I would advise a different hotel.

There were many things we liked. Rooms were nice and clean (we had 2 room joined together), food was amazing and selection was great. We wanted to try everything but it was impossible. Anyway, we're sure we put on weight there :) But the main advantage of the hotel is the baby club and some other facilities for kids. We dropped our small kids every day there and the professional staff took care of them. There was also no language barrier because they spoke many languages. We also liked the swimming pools where we spent more time than in the see.

The hotel could have a dedicated "drop in" area with limited time to stop (e.g. 30 minutes) and someone should check it. There was no single parking stop left directly in the front of the hotel and we had to stop literately in front of the doors to the hotel and blocked some people. It was a bit stressful. Apart that everything was great. We would just need a bit older kids. Our kids were 2.5y old and it was still a bit challenging with them.