very friendly staff, clean rooms, but especially the girl who was at breakfast very friendly with the little girls.

room and restaurant

room

neighborhood

I booked this hotel because my children wanted to swim in a pool the last day of our holiday trip. When we checked in they told us the pool was ”closed” (with water in it though) because it was october. Since it was 25 degrees and sunny I asked if we could use the pool anyway. Then the receptionist said we had to ask the manager and he would arrive at 4. (We only stayed one night). We also had to buy ”swimming hats” for 3 euro each, we were 5 people so 15 euro for one swim. There was no information about this when I booked the hotel. Worse: We checked out early in the morning to catch our flight. I left the key and asked if there was anything left for me to pay. The receptionist answered ”no, its paid trough booking” so we left. Later the hotel called me and accused me of leaving the hotel without paying. They lied about what they had said at the checkout and it just felt horrible. So disappointed.

Great location, comfortable bed.

all good

Location to villa adriana Excellent friendly reception staff and breakfast staff Good parking

1 pillow Buffet dinner with food standing for hours No English tv channel Bad lighting. No bedside lights.

the staff were amazing specially Romeo he was amazing he helped us even with the shittle . he directed us how to use it where to go and where to stay . all the recipients people were wonderful and very helpful . flexible with every thing acually they made our stay easy for virst time visited in the Tivoli . but the location acually was pretty far u will need taxi or shuttle to go to Tivoli attraction .

friendly personnel

room right below the glass ‘container’, a LOT of noise until midnight.

staff was helpful and kind

we booked for 2 nights, but we barely handled 1 night in this place so we left the next day. far from center, no taxi in the area for who have no car, no restaurant or markets around. room was old and unclean and smelly, there was ants and mosquitoes to enter the pool you have to RENT a pool towels (no mention for additional charge in the description)and HAIR CAP which i found very weird.

The swimming pool and facilities

Lack of options in the restaurant we were only given the option of the buffet and not given any other choice ?

Private parking on the territory of the hotel.

poor soundproofing

friendly and accept dog good food is order from menu

buffet dinner expensive compared with quality of food same price for kids and adults

location and price where good. hotel staff were courteous

restaurant staff were rude and the meal I had was inedible. served the wrong wine and basically only wanted to push the buffet rather than the menu

We arrived way too late for check in but the staff was super helpful and we got in even after the deadline. Everything was clean, nice. The breakfast was amazing and very tasty, would probe better if there were bigger glasses for drinks but wasn’t anything bad. The staff in general was really helpful, rooms are nice, bright and clean. Also the view was very nice.

To get into pool you have to wear swimming caps which seemed funny to us and we didn’t get in. The only thing we really didn’t like was the location, because outside the hotel everyone knew we were tourists and stared a lot. I would use this hotel again but only if we were with car. Would say it’s a sketchy place around.

Good breakfast, low price for an overall good solution.

Staff were fantastic. Pool was very nice.

Pillows and beds so so. Place needs updating

Good location with private parking. Breakfast was good. Staff were helpful.

Air conditioning was bearly working, receptionist explained it was because it was so hot everyone had it on. Evening Buffet food was very poor quality and not worth the money.

I am not using restaurant, breakfast and bar. Swimming pool is great and open properly times. Good location before you want to go to Villa D'Este.

Miniature and old fridge. Not a lot room for drinks and snacks during warm weather. Air conditioner are not operated manually for comfortable.

Standart economy hotel on the way, but the pool was great!

Staff were very nice

The pool had green algae on the tiles in the water. The AC would only run at the lowest speed and did not cool the room - plus it was a hot day. The staff tried to accommodate by offering a bigger room but the AC there was no better so we did not accept - though very gracious of the staff. We were told that the AC was set at the lowest speed only as otherwise it was too noisy. The restaurant offered a buffet which we did not have but our food that we ordered was disappointing which is unusual for Italian food (which we both love). Breakfast was good.