Everything was fine

No disabled bars around the toilet. The beds were quite hard because the mattresses are old. The front door was damaged and we had to drag cases right round the back.we are disabled.

The sea view

Everything. The service was poor. The receptionist didn’t have a clue what she was doing. The room was filthy dirty. Food and drink spillages not wiped up. Dirt and hairs around the sink and bath. The whole room had not been cleared of dust and cobwebs. Black all round the window sills and dead flys. And the table was all broken off in the edge, making it very sharp and dangerous

We booked a standard room but when we opened the door there were biscuit wrappers and crumbs all over the floor, we went to reception and explained what we had seen they said if the cleaners don’t shut the windows properly the pigeons get in and rip the biscuit wrappers and eat the biscuits. The receptionist was very apologetic and upgraded our room to a sea view and we gave us complimentary breakfast. The view was to die for and there was so much choice for breakfast.

Great location, comfortable beds, helpful staff. Can get daily on street parking permit for £2.

Unbearable room temperature due to no A/C and poor standalone fan, window opens just a crack.

Spacious room, plenty of storage and a beautiful sea view with big windows. Bathroom was standard and good selection of channels on the tv. Was a mini fridge for your own use.

The beds were two singles pushed together… I’m a fidget 🤷🏻‍♀️😂 so this was uncomfortable during the middle of the night when you’d feel yourself in the dip. The single bed itself was comfortable though.

The room has a balcony. It was room 0413 and you could see the sea from the bed.

There was no room service

Everything

Great location, room was lovely, great view of the seafront and close to the pier/centre of town.

N/A

location and staff

bed bugs and no internet

N/A

1. My reservation was not on your system. 2. After making a new reservation at the reception, my first room (R4) was a no window room which had faulty air vent. The second room (R9) was not cleaned but was signed up as clean and was given to me. I was given room 11 after going up and down. I was very disappointed.

nothing

the bed was uncomfortable woke up with back ache

It was the cheapest deal in Eastbourne. The location was perfect.

My room was horrendous. The smallest room I’ve ever stayed in. Smallest mattress I’ve slept in. Absolute bare basic. It was so tiny. It looked like they hadn’t refurbished the room in fifty years. The hair dryer was from the sixties.

good location

dated

Breakfast was fair if the continental choice was a bit limited in comparison to others. Bed was large and the sea view was good over the bandstand. Reasonable distance to town centre.

Initial receptionist encountered was unwelcoming. Most other hotels in the area offer free parking vouchers for parking where Cavendish has it's own parking but charges £8 per day for parking. The hotel showed lots of evidence of decay and the room could have been cleaner and the cobwebs removed.

The location was perfect

The hotel was like a sauna the entire time. We had windows and curtains open, heaters turned off and yet none of us could sleep as it was so ridiculously hot and there was no air con. The food was not great for breakfast either and the carpets weren’t even flattened in the dining room (I tripped over lumps twice on the way out). The staff were not particularly welcoming or friendly either and never even asked about our stay.

The upgrade

Staff attitude and cold breakfast

Hotel been close to sea

Room has been stinks with wet air.In bathroom has been black Staines humidity.Mattress horrible suicide.Bad experience