Great hotel. Nice location near Kyoto Station and many bus stops. The breakfast is really good with vast options for everyone. Rooms are very spacious.

clean, lots of parking

bathroom too small

modern, clean hotel on very good place

The hotel didn´t communicate bafore closing maintanance of internal pool. One of the reason for stay was pool .. Also staff hadn´t same informaiton about timing for free shuttle bus. It was in mess. Also open time for fitness and pool is only from latest afternoon...

The staff speaks English well and they went all out to help me/my enquires.

Location of the hotel. It is not really that walkable to the Kyoto station and I am concerned that I will get lost.

I liked the experience of the hotel from reception until departure. It was such a pleasure from the reception, where they welcomed us and finished our processes, and then to the room which was Japanese styled room, to the food facility, which was superb. I liked how the staff treated us with great attitude, which is something one can be familiar with from Japan culture, however this hotel exceeded that treatment and attitude. You will be very happy here. You need to get to the top restaurant and have a taste from the Michelin Chef menu, where you won't bother by where you sit, because the restaurant will rotate beneath your feet.

The location is not exactly the best in Kyoto where you are literally far from all attractions. You will need a taxi to move around, and luckily, the taxis are cheaper than Tokyo.

breakfast was exceptional. Pool great!

Location close to stations/bus stops, rooms were very spacious and stocked with all the needed amenities.

clean

A family of three stayed in one double bed room. We asked an extra bed, however, no extra glass nor pair of slippers was provided. Also we arrived by car but no one directed us to an available parking space. Finally we were told to go to B2. I saw many available spaces on the way down. we arrived quite late at night.

nice size room and excellent breakfast

the bedding in the room was very cheap feeling that was very slippery with the duvet falling out of its cover over night

Helpful and friendly staff Location not far from Kyoto station

lighting too dark along the corridor

lighting

one of the best breakfast experience at THE Top of Kyoto (with a 360° view into the revolving restaurant / 14th Floor) special parking secure if you rent a bike! very friendly staff

nice pool and very quiet but reservation mandatory

location. room is old. we didn’t try the breakfast , it was too pricey.

the staffs is not very friendly, feel cold.

N/a

Location was okay, front desk staff was very accommodating but cleanliness in terms of stained towels and dusty which made us sneezing the whole was disappointing.

Executive Floor Room well organised and wide.

Cleanliness of room air-conditioning aeretors might be improved.