Location is excellent. Shower was nice .. And luckily air condition worked very well Reception staff was very friendly

I got a special rate deal from booking and I thought I'll treat myself for a luxury hotel for my birthday.. I was told sadly that twin beds rooms have inner court view and they can only offer me first floor rooms.. the room was missing alot of amenities and products (no kettle ) one would assume they had a housekeeping supervisor to check on rooms ...Shame.. these small hotels makes a reputation by paying attention to details ..

Location was fabulous and they surprised us with a honeymoon treat of cava and desert.

Small details. A nightlight was missing from one side of the bed, toilet paper holder was missing, and the shower wasn’t intuitive.

The room we chose was high up, with a lovely view to Retiro park andthe attractive buildings oppositeThe room was pleasant and the shower room was spacious. The breakfast was brilliant, great choice, nicely displayed.

Good to have a kettle and choice of tea bags, no decaf, but 2 tiny pots of milk only- for 2 people, bit stingy? I expect more for the price. Initial pot of drinking water is free, but subsequent in the mini bar, overpriced.

Would never return

See 2 above

Great big room.

Ladder to top bunk was not great.

I really enjoyed the stay, great all round.

I gave you a 9 because the bed was too squeaky, it made a bit of a racket every time we moved.

Great location, helpful staff, clean and spacious rooms.

No pool, no gym, slightly expensive for what we got

Location was great. Most everyone were very nice. Hotel was a bit shabby.

Hotel needed a bit of an update but not a big deal

great location

Position, staff, cleanliness all excellent.. good restaurant near by. Walking distance to the Prado etc all good. Taxis no problem.

Decor looks cheap. Bathroom floor slippery when wet and the shower floor is so slippery it is dangerous. We put towels down which helped a great deal.

Wonderful location, nice building away from street noise! I enjoyed a first floor room since I don’t use the lift!

helpful staff, quite location

no comment

everything except for breakfast

breakfast

Lovely hotel. Fantastic staff. Excellent choice of breakfast, hot and cold selection. Room on 5th floor super clean and with a lovely balcony. Staircase is a thing of beauty.

Nothing.

Great location within walking distance of all the main attractions and just opposite the Retiro Park. Big room with plenty of room for our family of four.

Hi everyone, my name is Olivia, and I'm here to share my experience of staying at "Petit Palace"! Sorry for the long review! :) Hope it helps haha :) From 6th December to 21st December, my family and I went on a 16-day trip to Spain. And one of the hotels we stayed in was Petit Palace. ( We stayed in Room 109 or 110, I forgot lol) Firstly, wonderful hotel, the staff was SO kind! Special mention to "Laura"! (Sorry I couldn't really remember the name, Laura should be correct hehe) When we first checked in, Laura told us that our room was not ready yet and that she would text us once our room was ready. Then, she helped us to put our luggage and bags in the storeroom. I know many of you might be thinking, "Isn't what hotel staff is supposed to do?" But Laura was REALLY kind and patient, and she was one of the KINDEST, and CARING hotel staff I had EVER met while staying at a hotel overseas. Location-wise, the hotel had a wonderful location! If you exit the hotel and walk 5 minutes to the left, you will see this GIGANTIC roundabout. In the evening, a lot of people would eat at the restaurants and bars there. You could even go shopping at hot brands, for example, MANGO! It's a really cool place, and my family went to one of the restaurants there to eat one evening. Breakfast service: The breakfast was SO good, and my personal fav was the BACON. It served bacon even better than SINGAPORE, and every single day for breakfast, the first section I would go to was the "Meat section". The breakfast service was the typical breakfast you would expect; muffins, biscuits, candy (for the kids hehe), bread, (you could toast it yourself), juices, milk, soya milk, even lactose intolerant food (they really go the extra mile!)! If you guys wanna see my whole Spain journey, I have a SPECIALISED youtube channel for ALL my vlogs (NOT ONLY SPAIN VLOGS! I have cruise vlogs, and daily life vlogs too!

I think something that could have been done better was: 1) The furniture was a bit old because we know that the hotel building is a bit old, (but kinda looks like a mini palace haha), so the leather on the master bed was peeling off, and the sofa was a bit old too :( 2) The 2nd bathroom was TOO close to the master bedroom! The toilet sewer system was also bad, and when we slept, there was a bad smell coming from the bathroom :( That's all :) I would still recommend this hotel to my friends and family though :)

location and staff was very nice. good breakfast

reception had no place to sit and wait or a waiting room, to cold, to plain. rooms were confortable but very simple. towels clean but somewhat worn out

Beautiful stylish historic building, next to nice parc, nice breakfast

Directly across from Retiro Park, not too far from the Metro and Cercanias, good breakfast, and easy walk to restaurants and shops.

The outside charm of the building is not matched by the interiors, which are reminiscent of 1990s Ian Schrager hotels.