Beautiful view and comfortable room

Missing a few items (pepper, paper towels, Kleenex) The shower head wouldn’t stay up.

Het prachtige uitzicht

Kleine mankementjes aan het appartement

Location was very nice. Nice view from the apartment balcony

Everything was fine

The views were good and the kitchen was well equipped.

I booked this 2 bedroom apartment for my husband and his sister. My credit card was charged for 'extra linen' because they wanted (naturally) to use both bedrooms. This was unreasonable as we chose the unit because it had two bedrooms and paid for two people to stay. The amount charged to use the 'extra linen' was actually higher than the cost of buying a new set of sheets at Ikea Switzerand. Following this experience at check-in my husband was quite concerned about being hit with extra charges after checkout if he didn't follow the exhaustive checklist which included: - keys to be returned to the offices (20 mins walk away) - all dishes to be washed, dried and put away - beds stripped and all linen put in a specific laundry bag - fridge emptied - all rubbish disposed of correctly. Unfortunately this meant that, with an early train to catch, he really didn't get much sleep on the last night of the stay. Wengen has a very complicated waste disposal/ recycling system with plastic bottles deposited of in one part of the town centre, glass bottles and cans in another and special bags provided for non-recycled waste (at least there was a bin for this on the road outside the property). The challenge of how to dispose of rubbish correctly with no guidance on what exactly this involved - or what could trigger extra charges - loomed over the rest of the holiday. How do the owners expect visitors to feel welcome and enjoy their holiday when they make visitors worried about how much they'll be charged after leaving? Why do they feel it's OK to demand their guests do things like stripping beds and washing breakfast dishes/ emptying the dishwasher which most accommodation providers include as part of their standard cleaning processes? Visitors (especially people catching early trains) should be aware that the departure checklist could take 1-2 hours.