Hydrama Grand Hotel

This hotel is an example what 5 star should look like, every single details is well thought and executed brilliantly. The service and personnel go beyond expectation to please their guests. Cannot single out something which stands out as everything provided for the guests is excellent.

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Everything was perfect.

No negative issues to be mentioned

When we arrived we pulled in to ask where the parking was. A member of staff helped us with our luggage and took our car to park which was excellent. All the staff were very helpful and kind. I was traveling with a mobility scooter which they allowed me to park in a secure luggage room. Check in was quick and our luggage was brought up to our room. The shower room was stunning, very clean and easy to use. The toilet was located in a separate room next to it. The bed was comfortable and large. We had a view across the lake and park. There was a small fridge, a coffee machine with complimentary coffee pods and a kettle. We had brought our own tea and coffee. It was easy to get into town on my scooter, the town is very wheelchair friendly with plenty of dropped kerbs at crossing points. Drama is well worth a visit, lots of shops, cafes and beautiful buildings. I recommend visiting the bar at the hotel which also has an extensive tea menu. Michael made us bespoke cocktails to our taste. The breakfast buffet was excellent but a bit of a marathon, about 20 metres long with the butter located at the opposite end to the toast machine.

It is not clear on booking that the spa center is a separate business and not included in your booking. It costs 20 Euro a person per visit.

An absolutely perfect stay from start to finish. The service was excellent, and the staff's professionalism and warm hospitality truly set this hotel apart.