Perfect location amazing room and food excellent customer service

The room was lovely, I couldn’t fault it. Generally if it was just me and my husband I probably would have give it a better score.

When I booked it said the place was pet friendly, which the room was. I paid an additional £20 to stay with our dog (i can only assume that’s for additional cleaning as whenever we have stayed somewhere before they have at least given us dog bowels and treats) it’s the little things that count. When we arrived it wasn’t clear where to go so we walked into the restaurant, we were quickly ushered out because we had our dog with us… then was told no dogs are allowed in the restaurant area. We were then told that if we wanted to eat it had to be before 6… I would have expected to be told that prior to booking or when booking or at least in advance so we could have made other arrangements. We couldn’t go in the restaurant to eat though as it wasn’t dog friendly and I refuse to leave my dog alone in a room that she doesn’t know, so we needed up driving into Clitheroe to get food from there… on a Sunday (it was quite difficult) We then couldn’t have breakfast because again it was in the restaurant. Please state that it is only your rooms that are pet friendly. In the morning the lady who worked there was going out so just asked to leave our keys in the room. She didn’t ask how our stay was or anything. I honestly felt like we’d not been given any type of customer service, it was all rushed and I felt like we were in the way as soon as we arrived. I don’t like leaving bad reviews but we spent £120 on a room where we couldn’t even use the other facilities, it was a let down to be honest.

Lovely location. Room was a great size, not to noisy in the area which was nice

Very comfortable stay - helpful staff.

Cleanliness, good breakfast, very accommodating

Nothing really, all good apart from paid early check-in n not ready

Amazing value for money, other accommodation that I'd searched for within travelling distance from the lakes was at least twice the price, lovely breakfast and evening meal (the homemade bread was a real treat), I'm dairy free and my Mum has a very small appetite and the staff were very accommodating, nothing was too much trouble

There was a slight dip in the mattress at the bottom of my bed but it didn't effect my sleep

Lovely breakfast, clean and comfortable room. Friendly staff. Communal outdoor seating. Quiet in the room.

Waterfall shower great but hard to use if trying not to wash your hair - hair cap useful! Could do with a cover for the extra tiny window in the bedroom (room 1?) - has a privacy filter but lets light in in the morning. Neither point a big issue though!

Beautiful property, excellent breakfast and friendly staff. Great location for weddings nearby. Lovely comfy bed and plenty of space.

Only minor improvements could be toilet roll holder kept dropping down and shower could have done with a toiletries holder so didn’t get hair wet bending down to pick them up. Minor amendments though, overall we were really happy with stay.

Lovely place to stay in a beautiful part of the country.

The main lights in our room didn't work, or it could have been me, lol tried to turn them on, but no luck.

Room and setting was lovely. Breakfast was delicious

Nothing

everything good

Really nice big room with a large bed and good sized sofa.

Room was too hot and no instructions for turning the underfloor heating down or off had the windows open and the fan on

spotlessly clean, well appointed room. nicely decorated and a comfy bed. the food in the restaurant is amazing. highly recommended it. super friendly staff that are more than happy to accommodate even the fussiest of guests.

nothing at all

comfy bed, quality finishings, hot tasty breakfast, quiet, no noise, helpful staff

nothing

excellent facilities which catered for restricted access for elderly mother. the staff were so friendly and supportive. spotlessly clean with all the benefits of those luxury extras provided in the room.

absolutely nothing

so comfortable and great facilities

Stayed here last year as a surprise for my husband. Booked again for a surprise for my husband as we have been together 18 years. Staff, food rooms all to very high standards. Keep up the good work

Lovely room, massive walk in shower . Large comfy bed . Will stay there again 🙂

Nothing .

Newly refurbished room with very comfortable super king bed. Breakfast was great too.

nothing

Excellent food and location

Nothing all good

The room was gorgeous and spacious No noise Breakfast good The Inn inside looked lovely and cosy We didnt eat anything else there as we were going to a wedding but looked nice Staff friendly

Nothing all good

the room was lovely and clean, good facilities and the bed was really comfy, enough pillows and was cosy. shower was good too.

to get to our room we had to go up some decking, but it’s not a massive issue, if you had a disability there are rooms at floor level.