Very friendly staff and nice clean room

Good value for money good location bathroom and room spotless staff were very professional

Can’t say there was anything we didn’t like maybe the room was ready for a lick of paint but we would rather have cleanliness over a paint job

Breakfast choice was good,

Kettle had a very short lead. Only one bedside table. Broken toilet seat.

One of the party was gluten free but not much choice on menu.

Room was large enough for 4 adults. Bathroom huge too.. Beds very comfortable. Breakfast excellent with great choice. Had evening meal which was great. We were there on a Tuesday night so took part in weekly quiz which was good fun.

Nothing

Very friendly and helpful staff. Good location

Possibly understaffed, they were clearly working very hard but it did take a while for our breakfast to arrive.

Booking in could have been easier. Breakfast was poor . The evening meal wasn't that great

Overall the service was poor The food wasn't great . The room however was fine.

The Wellwood was overpriced, understaffed and served terrible food – who’d have thought it was possible to cook sausage and mash so badly ! No internet and only intermittent TV reception. Appeared okay from the outside but entry into the guest area at the back looked pretty grim

The property was really clean, beds comfortable and the room nice and tidy. We had enough towels and the staff were very friendly.

No fridge in the room when travelling with a baby is difficult! For the money we paid I would have expected there to be one. The properly was also very expensive and breakfast was not included. 25% discount still made it quite pricey and we didn’t love the breakfast. 4 adults eating and everyone said the same. The lock on the bathroom door didn’t work, again this made it tricky when you’ve got a baby running round!

Very friendly and helpful staff. Lovely clean, large family room.

Convenient location, scrupulously clean, lovely food & drink, helpful friendly staff

Location was good, as was the evening meal. Staff were pleasant and helpful.

Above the fan for the kitchen, breakfast although advertised from 8 am didn't start until 9 am, this meant a change of work schedule. Shower room had peeling paint on ceiling.

Great vibe and great food and friendly staff.

Staff, location.

Not told in advance there would be entertainment that night. Food was way overpriced for quality, constant noise all night from coolers or Aircon system so really bad nights sleep.

Clean

No breakfast

great location for the best restaurants in the area. staff were lovely and live music

light cord in bathroom needs changing it was very dirty and unhygienic.

Staff were very friendly and helpful. Made us feel very welcome.

Location

No breakfast despite stating included in price on booking. Just room only.

breakfast was not available

was always a super breakfast in the past.

No breakfast chef, so no breakfast, given alternative places to go. Excellent location, very friendly and informative staff. Evening meal excellent. Thank you

Bathroom could do with a bit of tlc. Lovely size.

Good location for exploring the area

States on booking.com that breakfast is included within the price. When arrived at the wellwood we was informed that they don't even do breakfast. If we knew we would of booked elsewhere. Due to it being a Sunday morning local cafes didn't open till 10am

Lovely comfortable room, very clean staff absolutely amazing they couldnt do enough. We actually stayed the night before which was booked by a friend for her wedding. We should have moved rooms but they said we could stay in same room for 2nd night. We didnt realise that the owner used to own the boardwalk in whitley bay which we loved going to. Unfortunately it was pulledcdown when the sea front was updated a big mistake. The well wood is a very friendly pub. We enjoyed conversation s lot with the locals especially onesxeith dogs.

One of the radiators in bedroom wasnt working, someone came to check but needed a plumer but there was 2 radiators in the room and if bathroom door left open it was ok.

There was no breakfast available

No food available until 5 pm on second day.

I arrived a few minutes early and was allowed to check in.

In the morning I noticed a coffee stain on the duvet cover and thought "maybe it didn't wash out when it was laundered" and later I folded back the duvet and found a pair of somebody else's socks. I wasn't impressed that the sheets used by the previous guest hadn't been changed.