position, cleanliness, friendly staff

limited menu; long wait on final night and undercooked, cold rice when meal did arrive.

Stayed here before and it is lovely. Excellent location!

excellent location and very nice window’s view

small room

It could have wider selection.

the staff very friendly and attentive to your needs great location for getting around the city . Hotel very clean and very comfortable beds

the hotel was a expensive for the size of the room which was small . if you do not not like eggs and are a vegetarian then breakfast choice is limited

Very helpful and nice staff. One of the most beautiful hotels. Very good location, minutes walk to everything.

Nothing really,

The staff were brilliant

This as an amasing place to stay in the Amsterdam city centre. From my arrival to my departure I was greeted with helpful and friendly staff. Thank you Tivoli Doelen for completing my European holiday with such great service, hospitality and style!

Nothing to dislike about this hotel.

staff are very friendly

the room was in the ground floor, which is next to the the bridge, people stay close the room windows and we can hear each other it was very annoying specially late at night. generally there is no privacy.

Best location. Very clean and friendly staff.

Room service is not 24 hours. Very limited room service selection. Restaurant and bar not open over lunch.

Excellent location, friendly staff, comfortable rooms.

Lovely central hotel but very expensive for a small double room

very expensive for a small double room

the location

staff are not well trained for customer care. there are some of them are good

All staff was very friendly. Rooms were very clean. I would definitely book again!

Location

Price

Location was central to many sites, attractions and additional transportation options. We were able to walk to our activities every day. Entire property smells very nice. We liked that it was a historically significant building. Staff were all very nice.

Construction at the building across the street - call and confirm whether you'll have this view before booking! While we didn't pay for the upgraded canal view because it came with a smaller bed, I did not expect the horrendous construction view. I feel that we overpaid for our room given how awful the view was. We did not feel comfortable opening the curtains because there were construction workers within our view. Had I known, I would have booked a different hotel at this price point -- probably in the Jordaan neighborhood which is MUCH nicer! Breakfast was also overpriced - there's an excellent place next door with great food, reasonable prices, and a view of the canal. Location was very loud (people screaming and fighting just outside our window), especially in the evenings/at night. If convenience is what you're looking for, this hotel is ok; but if you're looking for a bit more peace and relaxation on vacation, try a different neighborhood. Advice for the hotel: it would be great to offer more rooms that have a canal view + king size beds. We were on vacation and did not want to squeeze into a double/queen bed. Offer a discount, free breakfast, spa service, or something extra special to those who will stay in rooms with a construction view to help make it worth the price.

room comfort and location

size of room is small

the location was really good staff very friendly

The location was fantastic !!! Literally in the heart of the city !!

Nothing negative only positive