Abalon Hotel ideal

Carino. Stanza grande, letti comodi. Carina l'idea dell'entrata come in tanti piccoli appartamenti esterni. Abbastanza vicino al centro.

La descrizione parlava di check in tutto il giorno, in realtà dalle 2 è automatico, si può fare ma avremmo preferito saperlo. Purtroppo senza aria condizionata. Asciugamani vecchi. Zona non particolarmente bella, intorno c'è poco. Bisogna camminare un po' per raggiungere una zona più viva.

location and price

charged me 52€ extra.. probably system mistake and I wait a return

La stanza era grande e rinfrescata, molto curiosa la struttura del bagno. La nostra stanza in particolare aveva l’accesso a un giardinetto esterno condiviso che ho trovato molto accogliente.

La traduzione italiana per il check-in fai da te e fatta male, invece di esserci scritto “genera chiave della stanza” c’è una roba tipo “accesso con chiave magnetica” insomma…ho provato a chiamarli e non mi ha risposto nessuno quindi ho deciso di fare un tentativo e ho capito che la traduzione era fatta male…

The location is good. It's easy to find, get there by public transport, and navigate the area. The receptionist was friendly, helpful, and efficient. We could store our luggage there after check-out for a final stroll around town. The bed was comfy. The room was quite spacious. The breakfast was good.

The halls are freezing. There are balcony doors on each floor, all gaping open, so the moment you step out of the room, you are basically outside. It was so cold we would take our coats to breakfast. When we arrived, the heating in the room would not start. It was really cold. It took some time for the heating to start, during which we had no idea if we were going to spend the night shivering. We texted the hotel via booking but got no response. Fortunately, it started heating up in an hour or so and slowly the temperature in the room started rising. The check-in process is weird at best. We got a scammy-looking email a few days prior to arrival and disregarded it because it pointed to an online registration form that asked us to input personal details. We decided we'd simply check in via the reception desk. Turns out the reception closes at 3 pm and should you arrive later, it is self check-in. There is a machine outside that you can use to complete the form and grab your key card. While the process is straightforward, it should have been made clear why the form was requested because it did look like a scam. In terms of hygiene, it was not properly clean and it looked like it had not been so in a long time. All surfaces were dusty, including desk and wardrobe. There were lots of cobwebs in the bathroom (fortunately, no spiders). There is a gap between the bathroom door and the glass panelling, so it's not too comfy. Overall, it wasn't the cosiest of stays. Note there are stairs around and the streets are steep, so carrying heavy luggage or getting there with reduced mobility might be challenging. However, that's the situation across the town, so wherever you stay, that will be the case.