The ICON Prague

Perfetto, centrale, pulito e personale super disponibile. Camera comoda e silenziosa

Un po più di scelta al buffet della colazione non sarebbe stato male. Ma in ogni caso buonissima

Perfect place, very nice luxurious room.

Unfortunately, the check-in experience was disappointing. The night manager chose to prioritize his dinner over checking me in. After a long drive, I arrived only to be told that I had come in the middle of his dinner and that he would attend to me after I had parked the car. The hotel’s parking facilities are approximately a 10-minute walk away. Given the distance, I would have appreciated being allowed to check in first and at least drop off my luggage before going to park. Instead, I was expected to take care of the parking and return before the manager would complete my check-in. After a long journey, this was neither welcoming nor particularly professional and left a very poor first impression.

Personale disponibile premuroso e sorridente, in particolare Eddy che ci ha subito messo a nostro agio appena arrivati. Camera comoda e pulita, colazione buona abbondante sia dolce che salato . Posizione ottima per visitare praga in pochi minuti si è in centro storico. Patrizia Andrea

Location, space, bed size, clean, friendly and helpful staff.

Broken shower rail and hose, extractor fan issues, toilet too high, was like the room was unfinished, unknown locked doors, bathroom door wouldn’t close, milk out of date, broken bannister on top floor opp lift, very dangerous with a 4 floor drop below, Indian food smell in room from downstairs restaurant, breakfast was sausage or sausage!