The location, and very affordable

Nothing to complain about

todo estuvo excelente, la amabilidad increible felicitaciones

todo estuvo bien.

Nice rooftop, good location in the center, very nice neighbourhood, friendly staff

The service at the pool could have been better. Had to wait a loung time for some pillows for the lounge chairs) as other guests had it), had to ask it several times .. the food in the restaurant is not recommended - just go outside and you will find something better :)

Great hotel and service. Thank you!!!

All hotel staff, nice people well prepared. Central location, zona Rosa. Good value 4 money

Very clean, nice staff, good location, felt very safe, spacious room, good breakfast/lunch/diner/bar

The pools are a bit shallow and you can’t smoke on the rooftop terrace

Las Brisas!

We ended having two rooms over the course of the stay. The first room faced the Angel de independcia (backside of the hotel) and the AC didn't work. We notified the front desk and they brought a fan. It helped, but ultimately the room was unbearable. The second room faced the street in front of the hotel, Hamburgo. The bed was so hard I could barely walk the next day. The bed on the other side of the hotel was fine, this one was literally like a board. Making matters worse is there is a night club near the hotel that is open to around 4 a.m. and you will not sleep because you can feel, not just hear, the music. It is insane. I've stayed at Galleria Reforma a number of times and it is very reasonably priced, has a great location, two good restaurants, and is one of the few hotels with a pool. Those are the reasons we stay there, but after this experience, I am going to search around for another hotel - there are dozens in the same area.

See above.