Stuff was extremely helpful

Breakfast was not included in the price but it was great !

The bathroom

Hasnaa was very nice. She was very patient to every question I asked. She defo made my days.

Good location, good shuttle service.

Only one towel and water glass. We asked for a second, but they never brought it. Also there was no drinking water in the room. We have stayed here before and it was always provided. This time we had to buy a 30 DH ($3.00 USD) bottle of water.

Great

None

Super convenient, free shuttle and a nice pool!

Check in was very slow.

I bring my group to the hotel to stay for a night before early flight. and Mr. Hicham did a great job updating the rooms to the better ones for the same price, this is amazing service Thank you Hicham

Mr. Hicham, welcoming. He’s the best he upgraded the rooms to the better ones.  this is the best service.  I experience in this was it.  thank you Hicham. 

the bar, despite in the smal envelope whic include the room key, report that is open till 11:00, in reality close at 10:00 and this is not good for a place with international customers: I raised the issue severl times, but unfortunately, without answer. I hope taht this will be solved asap

the staff was really nice especially the two ladies at the front desk Gezlan and Fatima alzahra

The proximity to the airport was good, the shuttle, efficient. The restaurant was standard airport-hôtel food, a bit overpriced, not particularly tasty, but not bad either, with an appropriate service.

The check-in was quite long, the employee was alone and had many things to do, but the check-out was efficient. Pool was being repaired.

The shuttle was much appreciated and timely

The restaurant staff was harried

Nice, clean property. I am rating the other hotel in the same building - Atlas Airport Hotel They transferred my booking to this hotel. The lady at the reception (Hiba) was very friendly and professional. She mentioned it was an upgrade at no extra cost. I saw a floor of Relax Airport Hotel was being renovated. Not sure if that’s the reason for transferring some guests to Atlas.I am not able to rate that hotel.

A) I sent 4 different emails and had 2 phone calls before my arrival the hotel is not responsive; they did not email me back. (I was trying to make sure they do not release my room to any others.) B) there was no towel in the room; I had to go down 2 times to get those. The in-room phone does not connect with the hotel staff. C) there is no food option outside the hotel. The in-house restaurant had limited items in the menu, some were not available. This was a poorly-run restaurant. D) TV did not work; I went down to report, the lady (Hiba) mentioned someone would the there to fix; but did not happen.

Clean place and friendly staff

Unclear shuttle hours / too far away from walking distance. Dormitory hotel, means a lot of noise / people entering/getting out the rooms. hard for a rest on a quick layover

Location cleanest comfort

No complement

Hicham was very nice and always there when needed, he provided an excellent service :)

We arrived late and left early due to flight cancellation. Front desk staff at each end were pleasant, empathized with our exhaustion and reduced our stress. It was much appreciated. The room was spacious and the shower strong. Would stay again. Thank you.

nothing we didn't like

convenient with free shuttle to the airport

Great sraff.,Higham at the front desk was exceptional. The perfect hotel for an early morning flight out of Casablanca

Excellent Hotel next to Casablanca Airport, highly recommended

is pretty and clean 😀

good location.