1. Laundry available 2. Close to subway station 3. Friendly hotel staff

1. The hotel is close to a subway station, but not really so for the JR station/ Shinkansen. Walking to the JR station takes around 25 minutes.

Bed was big

Toilet to small,like a business hotel

Location and facilities were good. Parking was super easy and reasonably priced (1200Y/day). The restaurant, Barolo, was amazing!

Lack of flexibility on check in time. We arrived just 30min earlier than the check-in time. We were asked to pay extra if we want to check in immediately, so we didn’t take this option. Though they are kind to help us keep our luggages at the concierge.

very tiny wardrobe, we, as the family of three, had all our stuff around the room :/

Very good hotel, highly recommendable.

Everthing is perfecft! Although the Staff cannnot speak fluent English, they still would love to help. The Lift to the Room Floor is Hotel Guest only and smart. Just need to scanne the room card then the room floor buttom light would come on. Room is clean and tidy. Public Bath is really enjoyable.

it is a pity that there is not many Variety of breakfast.

As a business traveller, the location is really convenient. Check in, check out, no hassles. I'm a repeater.

time to get rid of masks and gloves at the breakfast buffet.

The best feature of this hotel is its staff. They were considerate enough to give us a higher floor with a nice view for my son to enjoy. They were also kind enough to disregard our missed night due to consecutive flight cancellations. Finally, they both received and took excellent care of my delivered packages. As for the room, it was great. The view was the most memorable part and the bathroom (especially the tub) was bigger than the other hotel unit baths we've been to. Finally, with regard to location, it is beside a McDonalds and across a big 7&i so getting supplies won't be a problem.

Nothing bad or substandard to report.

The location is central and convenient to walk anywhere around the main areas of the city. Breakfast is both Japanese and western. But Japanese is way better than the Western.

I think it's already time to get rid of plastic gloves. Plastic is obviously environmentally grotesque, and not that effective since we touch the gloves first barehand anyway.

It would be extremely to have the possibility to discuss in a quiet place to work (table, electric outlet) without disturbing others.

The bath was great. Exceeded expectations.

The view was okay and the bedroom was small for the price. No real closet space.

breakfast is ok

lobby is on 7 th floor, difficult to find. far-away from Sendai walking street. room is smelly, stuffy and small. check in for foreigners are so painfully long

Typical business hotels no big space but comfortable

The stuff was a bit rude when I wear hotel slippers to enter the restaurant. It is normal to use hotel slippers near ski resorts because guests wear ski boots. The staff can be nicer and just give a reminder.

Good views form the room. The hotel staff also very helpful.