Location!!! Modern interior. Soft beds (some may find it too soft).

There was a dust on the shelves in the Kleiderschrank. No big (24 or 28 cm) frying pen and no tea kettle. The drain in the shower gets easily clogged.

The front desk staff were, at times, blunt and not particularly helpful.

+Good apartment, well furnished, good cooking equipment etc + Hotel has great facilities (gym, spa, cinema, ski room etc)

- hidden costs!! Hit by a CHF25 per person bedding charge??? Only found out about this at check out. - Spa and Gym also expensive extras (CHF 38 extra)

We spent a couple of days outside the main season. Therefore, it was quite cheap. However, a lot of restaurants were closed… still we had a good time in the nicely furnished apartment which is located right in the towncenter and next to the ski slopes

Great location, loved the spa a lot! Beautiful design of the hotel. Friendly staff at the Deli where we had dinner.

Checkout was complicated, paid massages were still on the bill, payments that were processed via booking.com were still on the bill also. The apartment booking said it included sauna, but that wasn't true. Also, the apartment had nothing (no salt, peper, oil etc.), so we had to buy everything, which caused a bit of stress and unnecessary leftovers.

- Very modern apartment and lovely furniture. - Very quiet (could not hear the neighbors) - Lovely balcony - friendly and very helpful staff at the hide hotel - direct access from parking to apartment

- kitchen could be staffed a little better, to few cuttlery, no toaster - very little storage space in kitchen/ bathroom - fan in bathroom/ toilet not efficient - no facility to recycle pet or paper

Quiet place and next to nice hiking route with view of water fall

1. No trash facilities and you need to walk to outdoor trash bin to drop the garbage 2 No protection net on windows to stop insects 3. No air-conditioning during hot weather 4. Drain of shower is too small which get blocked frequently and causes water flow to toilet 🚻 area

Location

Additional charges

This was our third stay here this year alone. Everything is perfect, the staff are incredibly nice. Looks better in real life than on the photos. We booked again!

New, near the Ski Lift and gondolas and you could dine and also use the hostel facilities despite staying in the apartments.

Top location! Everything you really need ie: quiet and comfy apartment, easy access to ski lift, parking, ski lockers, shops and restaurants;

No observation in this respect.

Proximity to the slopes.

We were given a totally different room, that the one we had originally booked and quite frankly a room which shouldnt even be offered to anybody - between two outside doors practically in open view by everybody passing by. Only after the intervention of one of the owners were we given a nice room. Nobody else from the staff was helpful, even the director was not willing to help and was even very rude towards us. No client service whatsoever. The fact that every little thing is charged extra (tabs for the dishwasher, garbage sacks, coffee capsules etc.) is a very minor thing, but leaves a bad taste. The big doors between garage, ski-room and outside are very impractical when carrying skis.