Solana Beach Mauritius - Adults Only

Everything

None

Surrounding it was clean and friendly

Water was warm not hot.

Staff was very welcoming and helpful

dinner bookings

Solana Beach is a beautiful resort. While it isn’t a very large property, it feels spacious, and the restaurant and lounge areas are lovely. The lagoon is definitely the highlight of the resort and makes the property especially beautiful. I stayed in a Prestige Sea View Room, which was spacious, clean, well-maintained, and had a large balcony with an amazing view. Overall, both the room and the resort were kept in very good condition. Overall, Solana Beach is a beautiful, clean, and well-maintained resort with spacious rooms and stunning ocean views. However, the unwelcoming reception experience, rigid policies, limited vegetarian food, and cold vibe of the place took away from what could have been a much better stay.

Unfortunately, my experience with the reception staff on the day of check-in was quite disappointing. Their attitude was not welcoming at all, and I found them arrogant and indifferent when I asked about my early check-in request, which I had informed the hotel about months in advance. Despite this, my request was completely ignored and I had to wait four hours for my room. I completely understand that the standard check-out time is 11 AM, but I find it difficult to understand why it would take several hours to prepare a room, especially when I personally saw during my stay how quickly the housekeeping team cleaned rooms. What was even more disappointing was learning that an early check-in could be arranged if you paid an additional fee — which gives the impression that the room can be made ready, but only when an extra charge is paid. The hotel also feels far too strict with its rules and policies, almost like being in a school. In hospitality, I believe hotels should try to work with their guests wherever reasonably possible to make their stay comfortable. Unfortunately, I did not feel that this hotel went out of its way for its guests. The food was another major disappointment. Since I arrived just a few minutes later after the breakfast time, I asked whether the chef could prepare something for me, and I was happy to pay for it, but I was simply told to wait until lunch started at 12 PM. As someone who does not eat non-vegetarian food, I also found the vegetarian options extremely limited — there were only two choices on the menu, neither of which looked particularly appealing. That is the reason I chose to only have breakfast at the restaurant, but unfortunately, even that was extremely bland and tasteless. I would honestly recommend exploring restaurants outside the hotel instead. That said, the restaurant staff themselves were kind, polite, and respectful, which I appreciated.