Casa Zafiro Hotel - Adults Only, Mérida

We had a wonderful stay. The staff was very friendly and made my mom and me feel truly welcome. The pool was peaceful and relaxing, the room was spacious and spotless, and it looked just like the photos. We rested very well and enjoyed every moment of our stay. Highly recommended! - Excelente experiencia. El personal fue muy amable con mi mamá y conmigo, siempre atentos y serviciales. La alberca era muy relajante, y la habitación era amplia, limpia y tal como aparecía en las fotos. Pudimos descansar muy bien y disfrutamos mucho nuestra estancia. ¡Totalmente recomendado!

The Wi-Fi in our room was occasionally affected by the rainy weather, but the staff kept us informed and we were still able to connect in the common areas. Other than that, everything was excellent.

El personal es muy amable y siempre dispuesto ayudar. Muy servicial! Felicidades!!

El Precio es un poco elevado. Nunca tuve agua caliente ni en la regadera ni en el lavamanos. Les dije un par de veces y me dijeron que si lo Había. Nunca salió el Agua caliente. En la regadera al Final salió un poquitito tibia, pero no. En el Lavamanos jamás.

Staff

location and needs to be remodel not a luxury place as you stated in the website maybe 3 stars or less

Nice hotel in a quiet part of town. There's an amazing brand-new park nearby to stroll around in the midday heat (covered walk ways). There's a pool to relax at, and there is a simple breakfast with fruit an yogurt. The room is large (I had the top-floor room, number 6), had a good AC and two ceiling fans for when it's not that hot. On the ground floor there's a bar with an honor system (you take drinks out of the fridge and tally in a notebook), and you enter the property with a key code, so you can have access, even when the staff isn't at the front desk. The parking was around the corner, and while not large, I could always park my rental car there for the duration of my stay. The hotel is 3 blocks from the main street. Just far enough to have none of the noise, but all of the convenience. On your way to the main street, there's laundry, and a convenience store. I had a great time in Merida and would book this hotel again!