Good location

The first room we got reeked of cigarette smoke The second room was better but the pillows smelled of cigarettes as did the apartment have a slight smell The kitchen didn’t have enough implements to actually cook a meal There was only one entrance into and out of the hotel although there were many doors but all locked

The venue is a walk away from the main town. It has two main pools and was served one of the best Sangrias in a long time! The staff seem very welcoming and most rooms get a view of the historic Castell de Sant Nicolau.

The rooms are very basic in design. The balconies are so tightly spaced that you feel like your living with your neighbours so can get very noisy

Great location and we loved the pool

The shower gel / shampoo not the nicest smelling. Will bring my own next time.

Spacious apartment (2 bed, 2 bath) with good view of pool and sea. Kitchen had all necessary equipment for basic cooking. Staff were extremely friendly and helpful. On street parking was easily available (in September).

Not a complaint but for awareness, 10min walk to port and 10-15mins to old town. However, on plus side, there was little / no street noise. No breakfast available on site (during our stay).

This hotel apartment was in a nice, quiet, & safe location that was about a 10-15 minute walk to the buses & center of Ciutadella where it was great to walk around and had nice cafes & restaurants. The apartment was very spacious, clean & with a comfortable bed. The balcony was a nice added touch to sit and relax for a bit after a long day. The 2 pools were clean and good for a nice dip. The hotel is located right next to a beautiful long walking path where you would see the most beautiful sunsets. I felt very safe here as a solo female traveler and would absolutely stay here again. Friendly Tip: taxi to this hotel is approx 50-60 euro, 40 min ride. I lucked out and immediately boarded a bus straight from the airport exit & transferred to the 2nd bus that left me at the bus center of Ciutadella. It was approx an hour & 15 mins on comfortable buses and about a 10-15 min walk to the hotel. Total cost was less than 10 euro. I took a shuttle bus back to the airport that cost approx 14 euro, 45 mins. Makes sure to book the shuttle (one way or roundtrip) at least 2 days in advance.

Again, this was absolutely a quiet and safe area and i had NO issues but being a city girl with a cautious nature, a bit odd that anyone could possibly walk onto the hotel property without directly passing inside the hotel reception. I would suggest the hotel provide extra bath mats (or you could ask the cleaning service) because a lot of water tends to splash onto the floor when showering.

Excellent location. Spacious, quiet,clean apartment. Lovely walk from apartment to city centre along the harbour. Staff efficient and helpful

Kitchen equipment could have done with a chopping board and a tray

the location and first they offered us another room. that was bigger but didn’t had any sea view. that we actually requested. in the end they gave us another room at the ground floor. that was really really nice. the only thing that I would ask is to have couple bed installed in more comfortable rooms instead of being just at the end. definitely coming back

first they offered us another room. that was bigger but didn’t has any sea view. that we actually requested. in the end they gave us another room at the ground floor. that was really really nice. the only thing that I would ask is to have couple bed installed in more comfortable rooms instead of being just at the end. definitely coming back

pool, location, staff

bathroom was very dirty in our room mould all around the bath and tiles in the main bathroom

location and cleanliness

bathroom flooded when had shower

Roomy, clean good facilities

Bit of a walk into city

Apartment was absolutely beautiful,spotlessly clean with direct access to a fabulous pool.Staff were very very friendly and helpful and all in all we had a fantastic holiday.

Hotel was clean , facilities and location were great.

Nothing

Everything. The view, both pools, the staff, being a 15 minute walk to the Ciutedella square, our room was great! Just Everything

No breakfast

Excellent value for stay in Ciutadella. Nice walk along the bay to the center. Nice pools for families and one for adults only.

The bathroom could do with a little renovation.

great location. we got a taxi to Cala Blanca beach with was around 6 euro and it’s a beautiful beach. perfect distance for all the bars and restaurants

More attention to the cleaning of the apartment itself, felt like a good deep clean was needed for a 4star but the cost was well worth it, and a few more plates would have been good and also a coffee machine!