The staff at the front desk was very helpful to assist me to make a restaurant booking. Thanks!

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地點超方便，服務人員也不錯；設備齊全。

沒

お部屋に洗濯機、ミニキッチンがついている。

別館に宿泊だったため、アイロンのレンタルや荷物の発送に少し手間取り増田。

乾燥機付きの洗濯機や電子レンジなどあり助かりました

Great location near to a subway station for us. It was a quiet room.

I found the room so hot and couldn't get the temperature quite right. We also had the room next door and they said that theirs was definitely cooler. I didn't have this issue in any other hotels, it was so hot at night. Next door they had no issues at all. The breakfast had a good choice but compared to other hotels it was so busy all the time. We often had to ask for things to be refilled, staff didn't seem as happy here, the food just didn't seem to have that happy factor compared to all the other hotels we have been to. It's like the breakfast area was a building squashed into a space too small for the number of people. Or maybe we came at a busy period - New year and its not normally that busy? If its raining you get wet on the way to breakfast - which I never experienced before- the layout of the hotel can't be changed by the staff. It's very strange. Was my least favourite hotel in the whole of a 3 week trip in Japan. It's OK. We just had some fantastic places to compare it to at similar prices.

Clean, spacious, comfortable beds, washing machine on room, great location close and walkable to shops, transport, and some tourist attractions.

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-Great choices for coffee at lobby -Nice front staff

1. At first we contacted the hotel by phone,The front hotel manager did not care andrefused to help us solve about our hotel booking reservation problem at all . And try to charge us extra only as their solution for us 2. Same food and so little choice of breakfast and too many Japanese we not get too 3. No water available in room

Lovely modern hotel. Well located to transport, shopping and Nishiki Market. Staff were helpful and polite. Room was comfortable and spacious enough for 2 adults and 1 teen. Nice communal lounge area. We ate at the restaurant for our first night dinner which was lovely and delicious. Would definitely stay again.

Excellent location. Large comfortable room. Good facilities.

Situated at a very nice, quiet neighborhood. Away from the hustle and bustle of the main city. We slept soundly throughout the stay. We were allocated a room at the Annex building, which was only a few steps away from the main building. The comfort twin room was spacious!! We were able to open our luggages at the same time and still have room to roam around. The breakfast was a spread of traditional Japanese cuisine and a bit of western. Just right to our liking. Has 7-eleven and Starbucks nearby. Nishiki Market was just about 2-3 blocks walk away.

Staff, breakfast and location were fantastic

Rooms are a little small. Perhaps better to book a twin room in future

ホテルでも、靴を脱いでくつろげる。浴槽とトイレが別なだけでなく、とにかく風呂、浴槽が広い。さらには、朝ご飯めちゃくちゃおいしい。朝食会場のスタッフも感じがよく、朝から良い気分になりました。以前も利用させていただきましたが、京都に行くときは、まずこのホテルが空いてるか確認すると思う。

良くなかった点はない。

I especially liked the varieties of vegetables served in the breakfast. If there are more hot dishes, it would be to my liking. Also, I liked the Itoen tea bag provided in the hotel and the washing machine in the room.

There's no bottled water in the room.

Comfortable and nice room. Great breakfast.

None.

Breakfast was brilliant with a great selection of Japanese cuisine and some Western options as well

Nothing

It was really central to a lot of places- food and subways. Very cool vibe of Kyoto where people were chilled and lovely Japanese people riding their bikes serenely on the roads. Close to Nishiki market and best coffee Stumpton Coffee- as good as Melbourne. Also very hip shopping Centre with amazing niche shops and cool eating places. 7 11 just a couple of minutes away, and local restaurants everywhere. Staff were very helpful and courteous. Cleaning was done at the highest standard.

Nothing

Very nice building with a feel of classic mixed with modern. The area is very quiet and is next to Karasuma subway station that directly connects to Kyoto station. The room has microwave and washing machine which is fantastic. I’ve never stayed in any hotels that has a washing machine inside the room. Very good amenities and facilities. Staff are very nice, friendly and professional.

Our room didn’t have any view (it was facing the back of another building) but we didn’t stay for the view so it was fine.

Great location to subway. Excellent customer service.

Lo staff è molto gentile e la zona è molto carina con molti locali dove mangiare. La metro è super vicina e la lavatrice in camera è molto comoda per chi viaggia diversi giorni

La colazione assolutamente bocciata. Avevo prenotato questa struttura per una scelta più continentale nella colazione, ma a parte 2 cornetti non c’era altro. Solo cibo locale, insalata riso e anguilla.

Todo estuvo increíble, el tamaño del cuarto, la comodidad de tener la lavadora dentro, las instalaciones y la ubicación, estuvo perfecto

Solo había un detalle que se que no se puede cambiar, pero la luz de su detector de humo en la noche es un poco incomoda para una de las camas

Gute Anbindung an den öffentlichen Verkehr. Gratiskaffee im Foyer.

Kein echter Zimmerservice.

Left my walking stick in the room after checking out. Email and message the hotel after that to request them to help send along with my luggage to next destination but nobody responded to my email and message. Never heard from my walking stick again.

离地铁站很近，出来走一下就到了，我们住在别馆，有门禁卡，很安全。房间很大，很舒服，大堂有咖啡和冰水。这个地方很安静，走一下就到大马路和巷子里不一样的感觉。

Spacious and clean room. Close both to Gion and the train station.

Comfy and clean room with washer and microwave. Hotel is near the subway which is very practical. They spoke good English, and when we were unsure they used a translator.

Hotel is very near to subway

Check process is not in order. No cleaning services with the request note. Floor Carpet with the dirt mark.