The Staff was very nice, the room was spacious and the included breakfast was very nice and had plenty of dishes to choose from

The AC made a lot of noise and didn´t cool the room that much. and there was some noise from the water pipes at 3am in my room that woke me up

Close to downtown, nice breakfast

Old, smells old

Breakfast

Details in bedroom. Attention delayed Swimming pool out of service

NOTHING it was horrible!!! it was hot no AC!! and it smelled horrible!!

good location

Very old dated rooms. Definitely not 4*, barely 3

Yes

The large bath tub was a very welcome surprise... I've not been able to immerse my 6'3" body into a bath tub in a long time!

Direction on how to get to the parking lot instead of the front door would have been very useful. I drove around a lot before figuring it out... thankfully with a motorcycle so I was able to park on the sidewalk in front to go and ask for directions.

The hotel is on the main boulevard and it is a short walk (10 min) to El Centro and it is probably a 20 minute walk to the Cathedral where main tourist visit. I did like the location of the hotel, aesthetically the hotel is very nice, but old. They did follow Covid protocols, however the doubt of the room being sanitize was a concern. There was minimal staff, the restaurant's staff are very friendly and efficient, however the food was not good. My package included the breakfast, I only used it 2 in a 4 night stay. There was what appear to be a bar, but it was not open during our stay, that would have been really nice to have had during our time there. The restaurant is not open during the evening hours, which was another notch. Our room, I selected a King Size Suite, expecting it to be a medium to large size room. I also requested two rooms to be together. Upon my stay, I was not given adjoining rooms, I had to go back down and request the rooms to be changed, which went from 2 Kings size rooms, to 1 King/1 Double (Dbl beds are small) for the same price. I reluctantly accepted, because they were adjoining. Toiletries are very limited; such as towels, soap, etc. The rooms are small, but somewhat comfortable. Not all lights are functioning and AC was not operating to our expectations. You needed your room key to keep lights and AC on, if you stepped out, make sure to have another key card. they demagnetize easily, we were constantly going down to get them programmed again.

The receptionist was nice.

We reported that the sheets where used by the previous guest and they gave us another room,the bathroom smelled like a sew on that one, the air conditioner it was not working and it was so loud u couldn't sleep. They didn't gave us a remote for the tv, safe to say we will never come back to that hotel.

I stayed for 4 nights and each time they would go clean same towels and bed blankets it stinks like old I won’t stay there ever again