The Reserve Boutique Hotel

The room it's clean as shown on the picture. Their food it's nice. They are welcoming and friendly.

There is no transport for someone who doesn't have a car or transport.

Everything was perfect

Nothing at all

Very quiet place,peaceful and relaxing

Nothing at all

The location is in a good place, you have access to a shopping center nearby. There are various other lodges and restaurants that once can access to visit for the day or get a bite to eat.

• The bathrooms provide bar soap, however once opened there is no soap dish or place to store it. Liquid hand wash would be a far more practical and hygienic option. • Towels were not changed daily, which is not acceptable for a property of this standard. • The coffee machine in our room leaked. What was most concerning is that staff appeared to be aware of this issue and indicated that it is a common occurrence. • The restaurant food was consistently below average. Breakfasts were particularly disappointing and not enjoyable at all. • Christmas lunch was especially unacceptable. The food was below standard, served cold on warm plates, tasteless, with overcooked vegetables. At R650 per person, I feel the price was completely unjustified and extremely disappointing. • The restaurant experience overall was very poor. • There was a major discrepancy between the drinks menu and what was actually available. Almost everything we requested from the menu was unavailable, and I eventually had to walk to the bar myself to see what drinks were actually in stock. This was a very disappointing experience overall and a real shame, as we had hoped for far better. Unfortunately, based on this stay, I would not consider booking here again.