Rooms were very modern and clean. A great space for one or two people and the bathroom was good. The suburb was a lively area with lots of great restaurants and bars and the people were friendly. The subway was really close and you could get to central cologne in 10 minutes from there. I like to run so explored on foot a few times and come across some nice parks and views not too far away

I thought the hotel could have provided some water, coffee and other basics. Appreciate they are serviced apartments but it wouldn't cost a lot and i paid an extraordinary amount which was due to the Anuga food expo being held in Cologne. I i hadn't paid so much then i would have given them an 8/9

very central in a trendy part of Cologne and near a lot of shops and restaurants in the area. Had everything I needed for the stay. staff was very friendly

TV didn't really work (only YouTube and no normal TV channels, as well as Netflix on their remote but not working). Its a little pricey for the size of the room

The bed was nice and the view from the window also.

Sadly many little things made it less enjoyable. The view was nice, yes, but as the weather got really hot, it’s necessary to open the windows and the neighborhood is really loud. I am a bit surprised that such a high standard hotel don’t have any air conditioning I wanted to watch TV to only realise that the battery inside the remote leaked, probably because it wasn’t used enough. So no TV The fridge was not even cold, even tho yes, Smeg does look cool. The shower structure was also broken. Just like a piece of the window fell as i opened it first time. All together, i expected more attention to details since the price for a night is quite high.

super functional and good apartments. beds are a bit dated but ok

cancellation/modification policy is terrible: 90% they keep if you have to cancel a day. definitely sub par to other hotels regarding this point

Great location and nice views from the rooms (if facing the cathedral side)

Cleanliness could be better. There were silverfish which the staff said is 'common' instead of acknowledging. Later they did put some stuff to prevent but initial reaction was dismissive. The biggest problem - the check in kiosk malfunctions many times. Didn't work at check in and even once when I needed a new key. Had to call the staff both times to help out which took atleast 20-30 mins to resolve.

good location

stains on sheets. noisy hinges on bathroom door. uneven temperature on shower. no tea bags or complimentary water or anything like ice blocks or anything at all

Perfect location ,staff very friendly , clean apartmemt very stylish and comfortable. Highly recomandation.

Nothing

Location Ease of late check in Staff running desk helpful Almost everything you need in apartment for a short break away

Unless your out of apartment very early you are not getting your 1 clean of apartment in the 7 days there (they don’t give bank) Cleaner very loud chatting outside of door from 7:45am no regard for people on holiday resting. No sofa in our room as advertised on our confirmation Small double bed for two adults, no option to get a roll away bed or upgrade to room with bigger bed or sofa bed. All rooms have only one size bed and maybe this could be looked at as there is space for a wider bed. Our fault as we thought it would be manageable but on reflection we should of checked if there was other options.