Cadlao Resort and Restaurant

Location

Overall stay is good the vibe and cleanliness is on top. I did had an unexpected issue in my room but around midnight and the maintenance resolve on call that time rectify and check it right away then the next day they checked it again when i asked. I love how and some of the reception and housekeeping is accommodating & courteous with every question or request I have. The view is breathtaking and quiet which is 10/10 for anyone seeking downtime in El nido this is a recommended place

The only thing I didn’t really like was an interaction with one of the restaurant staff members. We were a group of Filipino colleagues staying at the property, and we were asked if we were working or simply walk-ins. The staff member then continued asking if we were staying, which rooms we were staying in, and after we answered, simply said “okay” before changing the topic to ask if we wanted swimming towels and then walking away. I understand that most of your guests are foreigners and that there can sometimes be misunderstandings, and I completely understand the need for staff to verify whether someone is a guest. However, it was a little sad that we seemed to be the only ones questioned in this way, especially since we had already paid in full and were legitimate guests of the property. Perhaps it was simply a misunderstanding, but the way the questions were asked made us feel a little uncomfortable, as though we were being treated as random walk-ins rather than guests. I just hope that in the future, these kinds of questions can be asked in a more polite and welcoming way, without making guests feel singled out.

Ho soggiornato nel cottage vista mare, sono molto spaziosi e dotati di ogni confort. Il ristorante e' molto curato e la cucina di buon livello. Dal bar e dalla piscina a sfioro ogni sera si poteva ammirare un tramono spettacolare. tutto lo staff e' molto gentile e attento. Ci siamo avvalsi sia del centro massaggi che dei tour organizzati ed il giudizio e' positivo. Dal resort al centro di El Nido ci vogliono 10 minuti a piedi ma alla sera abbiamo usufruito della comoda navetta gratuita. I cottage sono immersi in uno splendido giardino tropicale che unito alle 3 piscine e all'affaccio diretto sul mare rendono l'atmosfera magica.

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Good location away from the busy centre but not far away. Friendly staff, excellent Spa treatments and the complementary tuk tuk service is definitely a plus