staff friendliness , good location for access to the Medina

nothing specifically, a little cold

Centrally located

I would like to say a big "thank you" to the staff of this hotel. They were very helpful during my stay over there. The girl from the reception gave me some advice on what to visit and how to talk with local people. On the next day of my staying, the man from the restaurant surprised me by remembering what drink I prefer for breakfast. Be free to ask the staff whatever you need, they'll be happy to help.

I heard a strange noise from the water pipes and the only solution was to turn off the water every night. The room was a bit cold for me even with air-conditioning on, especially in the morning.

The location was perfect, heating with the air conditioner was great in the colder february days, clean rooms and helpful staff. The breakfast was good but not so traditional.

Broken toilet seat, no wardrobe in the room. Parking was a bit tricky with no reserved spots for the hotel. Still the staff helped us park each time and we never needed to take the car elsewhere or pay for it at the end of the road.

The lady at the counter (Rita) was really nice, helpful and pragmatic. We had to go to the airport early and couldn't enjoy the breakfast. But she offered to prepare us a lunch pack the night before so we could take it with us. When we asked someone from reception about it, he said that it was not possible to have breakfast other than the included buffet. We got it from her anyway. But that's exactly what makes the difference and without her our rating wouldn't be as good. We felt welcome. The location is great and it's not too noisy. The room was a good size and the bed was comfortable. We can recommend it.

Location, very polite and friendly staff. What a passenger need and expect from a 3 Star hotel were fullfilled.

Everything was good . The staff helped us for parking . Fes old city and Baazar was 1 minute to reach .

everything

location . clean

poor breakfast. money value

Bountiful breakfast, large room, well located on the periphery of the old city. Young and welcoming staff. A great place for a solo traveler. Woman manager, so super good for female tourists.

Good location Good hot water Great staff

Wifi was a bit slow Noise from outside Breakfast is basic bread

Comfy beds and very clean. Grear breakfast seved at the table.

I had to change the room on the front as the windows don't stop the noiae from the street to come in. However the personnel gave me another one very quickly and with no problems at all. So if you don't bear noise tell them.

staff is really nice and helpful

the rooms are super basic. if you can pay a little extra go to another hotel. if not, this one has all you need.

perfect position just outside medina. Nice and friendly staff. big and very clean room. Rich breakfast.

It too close the old city

The room was too narrow

Hotel id good staff is very friendly. Breakfast was delicious

I didn't like coming back.wanted to stay longer

Excellent staff who spoke good English and assisted us with any questions we had. They were very accommodating and really looked after us during our stay.

None

Staff was very friendly, breakfast was good.

Toilet had no ventilation (it got hot and steamy in there really quickly), toilet seat was broken and when sitting down there isn't a lot of room, my head was against the wall. Room interior could be better.