the view

The pictures and descriptions of the imperial double room named accommodation were false and misleading. The room turned out to be a single room, so we were provided with a spare mattress for the floor. The rooms were not very appealing, as they are inadequately maintained. The entire lavatory door was made of stained glass, allowing for complete visibility. Moreover, the door lacked a securing mechanism. the top frame of the bathroom door was frameless and hollow making the bathroom a part of the room itself. the bathroom although had modern amenities like a jacuzzi and multiple 8 jet multifunctional shower but everything seemed a mess as it wasn’t well maintained.

property is surrounded by forest

Food is pathetic. we did try atleast 6-7 dishes and all were bad. Buffet breakfast was terrible. cleanliness was missing. Bedsheets were dirty. Chai nahi bana paa rahe. Swimming pool water was full cloudy. Room locks were almost broken.

Location was amazing. Room size was big. View from only some balcony was good.

Food was very average. They need to improve room service and cleanliness. Did mistakes final bill, so recheck your final bill.

Room and entire property

Complimentry breakfast

Superb Location love is nature

Room size, view from room, location of property, staff service

Found bit pricy

1) We wanted to be away from town & in nature's basket. 2) View is excellent 3) FCR Team was polite & cordial 4) We stayed in Premium Double Room, was too good but found little over priced 5) Swimming Pool is good 6) Over all good property

1) Big scope for FCR to improve on Food quality

The Resort is Very Nice, Rooms, Room Service are also Good, Food is Very Testy and Good. Resort Staff are Very Co operative.

Apart from the view we did not like anything. The location is every remote and it doesn't get any kind of network. The minute you enter the hotel there is a pungent damp smell. I was absolutely disappointed the minute I saw their lobby. The rooms were abysmal and the cleanliness was worse.

Continuing my previous paragraph, when we entered the hotel the lobby gave out a very pungent and damp smell. Was horrified looking at the state of the lobby I couldn't even imagine what kind of state the rooms would be in. And as expected the rooms were pathetic. We had booked 2 rooms as we were two families traveling together. We found underwear and used condoms in one of the rooms. And the second bedroom was comparatively better. When talking about cleanliness there was none. It had a very bad smell throughout the hotel. The bedsheets and the blankets had a bad smell. We didn't eat over there because of the sanitation doubt. We noticed a lot of cockroaches and bugs everywhere. we do not recommend anyone this hotel. The staff is sweet, and they try to help as much as they can, but they are absolutely untrained. It was a complete waste of money, time and mental peace.

The property is good for clicking pictures. That's it

Terrible experience. Not worth the price at all. We booked a "deluxe" cottage and had to call reception everytime we wanted hot water in the bathroom. At a hotel located in a HILL STATION. We were given shampoo in a spray bottle because they didn't have sachets. The restaurant is just as bad -- we were served raw chicken and stale chapatis. The staff is anything but is receptive of feedback, no one cares about the difficulties we are facing. Even upper management is just there to organise parties and treks, not to manage the day to day activities of the property.

Outside tour

Prices

Location

Rooms are not cleaned

Location is good

Property is overpriced, cleanliness is not maintained at all. Photos shown in the booking.com and actual property rooms are way different. Food is good and value for money.